12 of 12 Apprenticeship Support Technician Jobs

will also provide digital application support to customers, investigate and resolve application issues, communicate clearly with users, support go-live activities and contribute to continuous improvement. You will learn to recognise when issues are outside your level of competence or authority and escalate them appropriately. Role 1. Development … Application Support Design, create and implement new features within the QX system, under appropriate supervision and in line with agreed requirements Support internally developed applications and investigate incoming errors, ensuring issues are progressed and resolved within agreed customer Service Level Agreements (SLAs) where appropriate Monitor and manage error ...

Support Technician Apprentice will work as part of HALO’s ICT team, providing first and second-line technical support to staff across the UK and more than 30 overseas programmes. Based at HALO’s London office, you will help maintain and support Microsoft 365 services, user … their technical needs Triage and manage IT requests submitted to the IT Service Desk Setup and image devices (laptops, mobiles etc.) Day to day support of management for the HALO Trust’s Microsoft 365 estate Support the IT Support Services Manager with purchasing and managing of software ...

Forward EV Ltd. is offering an exciting opportunity for a Digital Support Technician Apprentice to join their team in Camborne. This role provides an excellent opportunity to develop your career within the business industry, gain valuable hands-on experience, and work towards an industry-recognised qualification. Role … apprenticeship, you may have the opportunity to secure a permanent position which includes progression into a more senior or leadership role. Apprenticeship Standard Digital support technician (level 3) Training Provider CORNWALL COLLEGE Working Week To be discussed and confirmed at interview. Expected Duration 1 Year 6 Months Positions ...

enjoy fixing technical problems and learning about new technology? We're looking for an ambitious ICT Support Technician Apprentice to join our busy Service Desk team in Birkenhead. Role Respond to incoming IT support requests via phone, email and remote support tools. Log, prioritise and update … support tickets using the company's helpdesk system. Troubleshoot hardware, software and connectivity issues. Configure and deploy laptops, desktops and mobile devices. Support Microsoft Windows operating systems and Microsoft 365 applications. Assist with password resets, user account administration and access permissions. Escalate complex technical issues to senior engineers ...

gain real experience and a qualification alongside a professional, supportive, IT team that helps keep vital services running across our organisation. Role You'll support the delivery of reliable, secure and effective IT services while developing the skills needed for a successful career in IT: Providing first-line technical … support to colleagues across the Trust Assisting with the setup, configuration and maintenance of computers, mobile devices, software and printers Supporting the IT helpdesk by logging, updating and resolving support tickets Learning how to diagnose and troubleshoot routine technical issues Supporting user account administration and system access requests ...

will support the delivery and maintenance of key IT services for our customers, including Microsoft 365, endpoint devices, networking, VOIP services, and data connections. This apprenticeship will develop you into a capable IT support professional combining a structured Level 3 training programme with hands-on experience. Role Provide … first-line IT support to customers via ticketing systems, telephone, and email, taking ownership of incidents from logging through to resolution while maintaining a high level of customer service Provide day-to-day support across Microsoft 365 services and end-user systems (Outlook, Teams, SharePoint, OneDrive), including user ...

passionate about technology and enjoy helping people solve problems? Euro Digital Systems is looking for a Digital Support Technician Apprentice to join their team and develop valuable IT skills while gaining hands-on experience in a real working environment. Role Set up and configure new printers/photocopiers … Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills. Apprenticeship Standard Data technician (level 3) Training Provider NOWSKILLS LIMITED Working Week Monday to Friday, Full-time position. Exact shifts TBC. Expected Duration 1 Year 4 Months Positions Available 1 Closing ...

apprentice will assist the ICT Shared Service to provide a customer focused ICT Support service to stakeholders throughout Bedfordshire and Cambridgeshire Fire and Rescue Services. Role Act as initial point of contact within ICT for all incidents and requests from users within the Services and always provide an extremely … priorities to ensure work is completed in line with Service Level Agreements (SLA) ensuring customer expectations are managed throughout. Escalate workload issues to ICT Support Team Leader for resolution Allocate calls to internal ICT support groups and 3rd party organisations responsible for providing support services and ensure ...

will be responsible for system wide technical support including workstations, laptops, printers, audio-visual, telecoms and printing. In co-operation with teachers, you will support the teaching of IT by preparing relevant materials and working alongside pupils and teachers in the IT suites. Role Handle frontline queries from … switches, cabling and wireless network equipment Routine administration including iPad maintenance, data backups, workstation health checks, anti-virus scans Software installation, maintenance and upgrading Support staff and pupils with the set-up and preparation of IT equipment around the school Provide high-quality customer focused technical support ...

work with public and private cloud services, large enterprise wired and wireless network infrastructures through to end user troubleshooting. Role Provide first-line IT support to end users via phone, email and ticketing systems Log, update and manage support tickets in line with agreed SLAs Troubleshoot hardware, software … Microsoft 365 issues Support users with password resets, account administration and access requests Escalate complex technical issues to senior engineers where required Assist with device setup, configuration and deployment Support Microsoft Windows desktop and laptop environments Deliver excellent customer service and maintain regular communication with users Create ...

member of the IT team you will support the IT Administrator to provide an efficient and reliable service to approximately 50 users both onsite and working remotely. You will be an integral member of the team, and a key player in the day-today activities to ensure we deliver … great products to our customers. Role Deal with day-to-day IT support requests from users via phone, email, and Microsoft Teams whilst providing excellent customer service Support both Windows & Mac hardware/software including iOS mobile devices Supporting our Enterprise resource planning (ERP) software Meeting room ...

will work within Phoenix Printing Plates Ltd to provide first-line ICT support while developing your knowledge, skills and behaviours. The role will involve supporting users, maintaining computer systems, assisting with digital workflows, and ensuring technology is effectively utilised across the business. Role Key Duties and Responsibilities: Provide first … line support for hardware, software and network-related issues. Assist users with troubleshooting IT and system problems Support the installation, configuration and maintenance of desktop PCs, laptops and peripheral devices Maintain user accounts, passwords and access permissions under supervision Provide support for business software applications and digital ...