10 of 10 Apprenticeship Support Technician Jobs

If you're ready to embrace the world of digital support, embark on a journey of professional growth, and become a valuable asset in the IT field, we invite you to apply for the Digital Support Technician Apprentice position. Together, let's build a future fuelled by technology and endless possibilities. Role Key Responsibilities: Provide first-line … technical support to staff and students, addressing issues related to hardware, software, and digital services Assist with the maintenance and troubleshooting of IT systems, networks, and digital platforms Install and configure new hardware and software as required Ensure that all IT equipment and systems are running efficiently and securely Assist with the management of user accounts, permissions, and security … settings Support digital learning tools, including Learning Management Systems (LMS), video conferencing platforms, and collaborative tools Provide training and guidance to end-users on how to use various IT systems and applications effectively Monitor and report on system performance, identifying and resolving issues proactively Assist with regular backups and updates of systems and software Document and track technical issues More ❯

with more than six months professional experience working similar IT/tech role will not be eligible. You will also need to commit to completing a Level 3 Digital Support Technician Apprenticeship. The role: You will work as an Apprentice IT Support Officer and will be required to complete a 18-month training programme delivered by Digital … release will be required for the End Point Assessment, gateway preparation and assessment activities. Under the guidance of the IT Service Delivery Manager, you'll learn to provide excellent support, with a focus on manning the IT Service Desk – the main point of contact for users seeking IT assistance. Your role will involve effective communication, streamlined processes, and documentation … to optimise the Department's IT resources. Responsibilities: Customer Service and Support: Learning the ropes of managing our service desk on a day-to-day basis, collaborating closely with your colleagues to swiftly assess, handle, and route user requests and incidents within the IT Team. Escalating issues as necessary. Assisting in the creation and upkeep of user-friendly documentation More ❯

We are looking for a reliable and technically skilled Digital Support Technician with a focus on Systems Management to support our healthcare organisation's digital infrastructure. This role combines end-user support with proactive system administration to ensure critical healthcare systems remain secure, operational, compliant and fit for purpose. Role Provide IT support for healthcare … staff across clinical and administrative departments Troubleshoot and resolve issues related to desktops, laptops, printers and operating applications (eg, Salesforce, Jotform) Support and develop the systems used by clinicians Assist in the deployment, configuration, and management of operating systems, enterprise applications, and endpoint devices Utilise systems management tools such as Google Analytics, or similar for monitoring and asset control … Ensure endpoint compliance with healthcare IT security standards, including HIPAA and internal cybersecurity policies Support hardware lifecycle management, including imaging, asset tagging Maintain IT service records via ticketing systems, ensuring SLA compliance and escalation where necessary Assist in the preparation for audits by maintaining accurate and up-to-date documentation Training Digital Support Technician Level 3 (A More ❯

As a Digital Support Apprentice, you will play a vital role in providing technical support and assistance to end-users within the organisation. You will work under the guidance and supervision of experienced IT & business professionals, learning and developing your skills in troubleshooting and resolving various technology-related issues. Role What you’ll do ⦁ Answer phones and emails … readability, and accessibility ⦁ Accuracy with data and confidentiality Nice to have Vyond exposure, simple image editing, spreadsheets and CSV imports, interest in care or edtech. Training Level 3 Digital Support Technician Apprenticeship qualification. Functional Skills in maths and English, if required. Blended on/off the job training. Full-time employment is expected once the apprenticeship is complete. … Further training opportunities with Higher Level Apprenticeships are also available. Apprenticeship Standard Digital support technician (level 3) Training Provider INVOLVE SELECTION LIMITED Working Week Monday- Friday, between 9.00am- 5.00pm. Expected Duration 1 Year 3 Months Positions Available 2 Closing Date Friday, 7th November 2025 Start Date Monday, 10th November 2025 Desired Skills Communication skills IT skills Attention to More ❯

We are offering an exciting I.T. Support Technician apprenticeship for individuals looking to start their career in technology. You will gain hands-on experience in technical support. This role is ideal for someone with a passion for technology, a problem-solving mindset, and a desire to develop practical IT skills while earning and learning. Role Your daily duties … like PDQ and Impero software Perform hardware upgrades on PCs, laptops, CCTV, printers, and networking equipment Software upgrades Manage software updates, including driver updates, security patches, and service packs Support network devices, both wired and wireless, including switch ports, Wi-Fi, and patching Work with cloud technologies like Microsoft 365, Wildix, UniFi, and cloud-based phone systems Use basic … PowerShell scripting for batch updates and automation tasks Full training and support will be provided by your workplace Training Information Communications Technician Level 3 Apprenticeship Standard All training will be held at the workplace Following the completion of the apprenticeship for the right candidate there is a possible permanent position Apprenticeship Standard Information communications technician (level More ❯

Canny Clever Ltd are looking for a hardworking and enthusiastic Information Communications Support Technician apprentice to join their team. The successful individual will be fully supported within the workplace and will work towards completing the ICT Level 2 Standard. Role Deal face to face with customers in our retail store Diagnose, repair, install and maintain computer and other … directing phone calls Organising and scheduling appointments Assist in the preparation of regular scheduled reports Follow office policies and procedures Maintain records held in companies’ electronic systems Provide general support to visitors Act as the point of contact for internal and external clients Any other reasonable duties required by company management Training Level 2 Information Communication Technician Apprenticeship … the job training Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available Apprenticeship Standard Information communications technician (level 3) Training Provider MIDDLESBROUGH COLLEGE Working Week Standard hours between 08.00-20.00, Monday- Sunday. Flexibility will be required with occasional late working, early starts. Weekend working will be More ❯

This is a fantastic opportunity to join an ambitious, growing business with a fantastic reputation in their field. Providing IT support and telephony to businesses and work with some of Bristol’s most iconic brands. They are looking for an IT Support apprentice to join the team to provide technical support and learn from experts in their … field. Role The IT Support/Systems Technician will be responsible for maintaining clients’ computer systems, networks and peripheral equipment, including diagnosis and rectification of hardware, Microsoft 365 software, e-mail, backup and networking issues, over the phone, via remote tools or on-site visit. The ideal candidate will be an understanding of Microsoft 365 and associated cloud … computer hardware operating systems/applications remotely and onsite. Troubleshooting system/network issues and diagnosing hardware/software faults. Supporting Client Firewall, Sonicwall knowledge is an advantage. Providing support, including procedural documentation and relevant reports. Supporting the roll-out of new applications and setting up new user accounts/passwords etc. Responding within agreed SLA’s to call More ❯

We're offering an exciting opportunity for a motivated and enthusiastic individual to join our IT Department in Chorley as an IT Support Apprentice. As part of our busy IT support function, you will be responding to IT incidents both remotely and in-person, managing hardware updates and running back-ups. Role Roles and responsibilities but not limited … to: IT Support: Logging and processing support calls and tickets Diagnosing and resolving password problems and basic user issues Using ScreenConnect to provide remote assistance to users Talking to staff to determine the nature of problems they encounter Escalating complex issues to senior team members when required Investigating and troubleshooting computer software and hardware faults IT Environment Management … cost effective procurement of computer hardware and peripherals Setting up equipment for new staff members Basic repair and maintenance of IT equipment Maintaining accurate asset records Training Information Communications Technician Level 3. Potential for a full-time role upon completion of the apprenticeship programme. Apprenticeship Standard Information communications technician (level 3) Training Provider LIFETIME TRAINING GROUP LIMITED Working More ❯

emails and requests are actioned and responded to in a timely manner and adhere to any SLA’s set Call/chat handling for all inbound customer contact to support new and existing ticket requests Assist in creating new or updating existing documentation Log all tickets and service requests reported via telephone, chat, email, or automatically generated Take ownership … of specific tickets, ensuring that they are monitored, tracked and updated accurately and concisely throughout their lifecycle Carry out initial support and classification of tickets and service requests to determine the correct SLA/urgency Ensure that all telephone, chat and email requests are logged within the ticket management tool Complete investigation and diagnosis via the remote management tools … for tickets, ensuring regular status updates are communicated to the customer Identify and report any potential service breach to the Service Desk Management Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This More ❯

day basis, you will assist our experienced IT Engineers by: Providing 1st fix IT diagnosis over the telephone for hardware, software, network, antivirus and operating system issues Providing remote support to clients for Microsoft platforms Fixing, preparing and replacing hardware for clients Supporting with installing and configuring computer systems Troubleshooting system and network problems, as well as diagnosing and … ensuring management of database Training There is an opportunity to progress on to the Higher Apprenticeship (Level 4) and ultimately on to a Degree Apprenticeship. Apprenticeship Standard Information communications technician (level 3) Training Provider THE DEVELOPMENT MANAGER LTD Working Week Monday - Friday, between 9.00am - 5.30pm. Expected Duration 1 Year 10 Months Positions Available 1 Closing Date Saturday, 15th November More ❯