7 THE MEAD BUSINESS CENTRE, MEAD LANE, HERTFORD, England
THE SPECIALIST ELECTRICAL GROUP LTD
Migration: Source, migrate, and collect data from trusted sources, including internal business systems, cloud platforms, and client portals Retrieve and input data from Excel Mondays reports, Simpro job management system, and other operational platforms Data Preparation & Cleaning: Format, clean, and validate datasets to ensure accuracy and usability Merge and reconcile data from multiple systems such as CRM, ERP, and … level 3 Apprenticeship Standard You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Progression Opportunities: Data Technician/Data Analyst roles Systems or Business Intelligence specialist positions Level 4 Data Analyst or related higher apprenticeships Apprenticeship Standard Data technician (level 3) Training Provider JUST IT TRAINING LIMITED More ❯
and you will be working with other members of the team to ensure that the CEC has the data and insights that it needs. As the Apprentice Data Analyst you will be working with a range to tools including: SQL (including SSMS) Yaml PowerBI Google Analytics … Excel GitHub Jira Confluence Slack Teams You will also work with a wide range of datasets including some unique and gold standard datasets that enable the CEC to drive system change within the careers education landscape in England. These include Compass evaluations, Internal Leadership Reviews, Employer Standards and the Future Skills Questionnaire data. Liaising with internal and external stakeholders … required Training An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be spent training or studying Data Analyst level 4 apprenticeship Standard You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training will include gaining a Level More ❯
3RD FLOOR, Q5, QUORUM BUSINESS PARK BENTON, NEWCASTLE UPON TYNE, England
MANDATA (MANAGEMENT AND DATA SERVICES) LTD
Our Customer Support Analyst Apprentice acts as a customer’s 1st point of contact, providing technical support to our clients for our bespoke transport management software, timely customer feedback, and supporting the roll-out of new software solutions across the Mandata Group. Role The ideal candidate will be experienced in delivering first-class support to customers and collaborating … and email support of our bespoke TMS software Follow agreed triage, incident, and service request procedures in accordance with service levels and prescribed standards Utilise Salesforce Service Cloud ticketing system while fulfilling service requirements Provide timely customer feedback Communicating with customers regularly with regard to their incident/problem/change request Maintain a high-quality service to our More ❯
troubleshooting. Key Responsibilities Act as the first point of contact for basic IT issues (password resets, login problems, printer issues etc.) Record and update support tickets in the helpdesk system Set up and assist with laptops, tablets, printers, projectors and classroom AV equipment Perform simple troubleshooting of WiFi connectivity and software issues Help prepare new devices by applying pre More ❯