London offices from time to time Managing ticket queues Experience on a busy service desk Office 365 deployment, maintenance and troubleshooting Google G-Suite/Workspace maintenance and troubleshooting Windows Server 2016/2019 macOS for both troubleshooting and deployment DNS management AzureAD and Active Directory Disk encryption Backup management Manage hardware and upgrades Site visits Customer service Training More ❯
with a wide range of technical issues and gaining hands-on experience troubleshooting hardware, software and network problems. Role Providing first-line support for hardware, software and operating systems (Windows and macOS) Assisting with the setup and removal of user accounts (onboarding/offboarding) Supporting and learning systems such as Active Directory, Microsoft Exchange, and Office 365 Logging all More ❯
Preston, Lancashire, North West, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
Qualities, Skills and Knowledge: A genuine interest in IT and technology Good communication and problem-solving skills Willingness to learn and take initiative Basic understanding of Microsoft Office and Windows Strong written and verbal communication skills Ability to work independently and as part of a team Good organisational skills and attention to detail Grade 5 in GCSE English More ❯
Employment Type: Advanced apprenticeships, Work From Home
relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Functional Skills in maths and English, if required Get an introduction to Windows, Linux and PowerShell 90% of QA apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programmes More ❯
St. Ives, Cambridgeshire, East Anglia, United Kingdom
Baltic Apprenticeships
security ( Mimecast ). Ensuring documentation is reviewed and up to date ( ITGlue ) Performing hands-on tasks such as building and configuring laptops to customer specifications. Applying Security updates to Windows servers, updating software drivers, and firmware versions. Gaining exposure to a wide range of cloud technologies such as Microsoft 365, Azure , and other SaaS based Applications Utilising tools like More ❯
Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 Fundamentals qualification Get an introduction to Windows, Linux, and PowerShell Clear progression path: after apprenticeship completion, ongoing support for further skills development and career growth within the company. Apprenticeship Standard Information communications technician (level 3) Training More ❯
Unit 32, Priory Tec Park, Saxon Way, Priory Park, Hessle, England
XPS SOLUTIONS LIMITED
responsible for the IT and technical support for the company and potential clients. Role Deliver remote and occasional onsite IT support to customers Diagnose and resolve issues related to Windows OS, Microsoft 365, and networking Install, configure, and troubleshoot Microsoft Office 365 applications and services Manage your workload using our internal ticketing system Take customer calls, raise and update More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Baltic Apprenticeships
on customer service, and going above and beyond for customers Ability to fact find and troubleshoot difficult technical server and workstation issues Microsoft Office365 technical knowledge and experience MicrosoftWindows Server technical knowledge and experience Motivated to self-learn, in work time and in personal time Your Training with Baltic Apprenticeships This Level 3 apprenticeship provides everything you need More ❯
with a natural aptitude towards all things IT. We offer full on and off-site training to the right individual. Role Knowledge of Microsoft Office products & Office 365. Installing Windows and Mac based operating systems on to customer’s devices. Understanding of basic networking, IP configuration, and troubleshooting connection issues. Able to use basic NTFS & FAT32 file systems for More ❯
UNIT 11, AVON RIVERSIDE ESTATE, VICTORIA ROAD, AVONMOUTH, England
MATHIAS & SONS LTD
Ability to work independently and as part of a team Organisational skills and ability to prioritise workload Effective verbal and written communication skills Desirable (not essential) Basic knowledge of Windows Understanding of basic networking principles Familiarity with Microsoft Office suite Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard You will also receive full training and support from the More ❯
Dunstable, Bedfordshire, South East, United Kingdom
Baltic Apprenticeships
Full UK Drivers Licence and access to own car Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with MicrosoftWindows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude ?? Your Training with Baltic This apprenticeship is more than just a qualification its More ❯
Shefford, Bedfordshire, South East, United Kingdom
Baltic Apprenticeships
Full UK Drivers Licence and access to own car Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with MicrosoftWindows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude ?? Your Training with Baltic This apprenticeship is more than just a qualification its More ❯
Months Positions Available 1 Closing Date Monday, 11th August 2025 Start Date Thursday, 11th September 2025 Desired Skills Communication skills Organisation skills Team working Initiative prioritise support issues Windows 7/8/1 Knowledge of Active Directory Understanding of DNS/DHCP Understanding of IT security Understanding of networking About the Employer CLIENT FIRST SOLUTIONS LIMITED At Client More ❯
1 -2 Ludlow Court, Frome Road, Radstock, Bath, England
APOLLO TECHNOLOGY SOLUTIONS LTD
desktops, laptops, tablets, printers, and networking equipment. Respond to support tickets and escalate complex issues to senior engineers when needed. Support customers with software installations, updates, and troubleshooting (e.g., Windows, Office 365, antivirus, school MIS systems). Help maintain IT asset inventories and documentation on-site. Ensure all work is performed in line with data protection and safeguarding policies More ❯
Horncastle- The Hub, Mareham Road, Horncastle, England Hybrid / WFH Options
PUBLIC SECTOR PARTNERSHIP SERVICES LTD
phones, and tablets Manage user accounts within our ICT environment Keep all tickets updated and ensure timely resolutions Accurately maintain stock levels Take part in active projects such as: Windows upgrades and the rolling replacements of devices What We're Looking For: A genuine interest in ICT and a knack for excellent customer service GCSE grade C/ More ❯
Role To assist the IT Team as needed, contributing to the efficient and effective operation of the area Assist in the support of desktop computers running operating systems including Windows, IOS & Chrome Assist in support of college owned mobile devices, including laptops, tablets & mobile phones Maintain up-to-date knowledge of computer equipment and assist with its installation To More ❯
and a friendly, helpful attitude. Reliable, punctual, and eager to take on new challenges. Able to work well in a team and follow instructions carefully. Any previous exposure to Windows or macOS environments. Your Training with Baltic: This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an More ❯
Halifax, West Yorkshire, Yorkshire, United Kingdom
Baltic Apprenticeships
a benefit portal. Desired Qualities, Skills and Knowledge: Good computer skills preferably shown via a GCSE in Computer Science or an equivalent course. Good knowledge of Microsoft applications including Windows, Excel and Outlook. Passion for IT. Strong communication skills both written and verbal. Ability to work as part of a team and independently. 5 GCSE's (or equivalent) at More ❯
UNIT 6 ALBION ROAD, CARLTON INDUSTRIAL ESTATE, CARLTON, BARNSLEY, England
EUROGLAZE LIMITED
step in your career? Role Understand the net architecture IIS understanding Maintaining and creating APIs Desktop programs written in VB and C# Setting up new products Full training in Windows Designer Fix issues brought up by team members Bug fixing and expanding on software Training Information Communications Technician Level 3 Training schedule has yet to be agreed, details will More ❯
requests and problems are actioned within the agreed SLA Escalate calls to the appropriate teams within a timely manner as and when required Ability to provide support for both windows and IOS devices including laptops, tablets and mobiles Responsible for troubleshooting a wide variety of Hardware and Software issues Help maintain all stock levels and update asset register Accountable More ❯
even rock some on-site installations. Role Answering customer calls, emails, and even live chats to provide top-notch first-line technical support Flex those IT muscles and support Windows PCs, servers, network devices, and printers You'll accurately categorise and record service tickets using our IT Business Management System, ConnectWise Time to show off your troubleshooting skills! You More ❯
Rotherham, South Yorkshire, Yorkshire, United Kingdom
Baltic Apprenticeships
as their annual summer party. Wide range of internal and external training available. Enrolment into the company pension scheme. Free onsite parking. Desired Qualities, Skills and Knowledge: Knowledge of Windows Operating Systems. Strong troubleshooting and problem solving skills. Excellent communication skills, ability to work with people from across the business. Ability to work independently and manage multiple tasks effectively. More ❯
Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. This apprenticeship offers a pathway to a More ❯
Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. 90% of QA apprentices secure permanent employment More ❯
Unit J1, The Granary, Bridge Farm, Reading Road, Arborfield, England
IT QED LTD
equipment and associated software, telecoms, and audio-visual systems Conducting training to familiarise yourself with technologies in use within client environments You will become familiar with the following technologies: Windows 10/11 Server 2016 and above Hyper V Virtualisation Microsoft 365 Microsoft Azure Cloud services Networking, Storage Training Why choose our Azure Cloud Support Specialist apprenticeship? The new … Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. itQED have a track record of employing More ❯