3 of 3 Apprenticeship Windows Intune Jobs

from a pre-defined test specification. Able to deliver IT support and/or training to customer end users. Able to install and administer Windows servers, and understand Microsoft Windows backend networks & server administration e.g. DHCP, WINS, DNS, Active Directory, Domain accounts & permissions, file permissions & shares. An understanding … virus. VPN technologies. Experience with Microsoft 365 administration and endpoint management (Intune, Autopilot). Knowledge of patch management tools and processes (e.g., Windows Update, Intune compliance policies, third-party patching solutions). Basic cybersecurity knowledge (MFA, phishing response, patching). Familiarity with ...

laptops, printers, mobile devices, servers and networked storage, both remotely and on-site. Assist with software installation, configuration and updates across multiple platforms including Windows, macOS, Chromebooks and iOS devices. Document all support tasks, resolutions and escalations accurately … using the helpdesk system to maintain a clear audit trail and support service improvement. Gain hands-on experience with cloud technologies such as Microsoft Intune, Google Workspace and SharePoint, as well as basic scripting and automation tools. Full training and support will be provided by your workplace mentor ...

phone, email, and remote tools like ISL. Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365. Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android. Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met. Setting up and maintaining hardware including … Qualities, Skills, and Knowledge: Essential: A clean UK driving licence and DBS check (required for visiting schools and client sites). Desirable: Familiarity with Windows and/or Mac computers. An interest in IT ticketing systems and remote desktop tools. Experience helping friends, family, or school with tech issues. ...