West Malling, Kent, South East, United Kingdom Hybrid/Remote Options
Baltic Apprenticeships
contracts, and support agreements Producing regular and ad-hoc reports from asset and peripheral registers Supporting updates to client technologies and systems Administering Active Directory, Azure Active Directory, Intune, and cloud-based portals Managing user accounts, access, security groups, and permissions Assisting with additional IT duties as required in line with skillset Full training and support will be More ❯
Employment Type: Advanced apprenticeships, Work From Home
NEW HOUSE FARM, TORMARTON ROAD, MARSHFIELD, CHIPPENHAM, England
GM61 LIMITED
someone passionate about technology, eager to learn, and ready to contribute to the delivery of secure, modern IT services. Role Support service desk: triage tickets, meet SLAs Deploy & manage Windows 11 via Intune Package & distribute apps with version control Assist with Azure cloud setup & maintenance Monitor security, support Cyber Essentials Provide remote/on-site support Help More ❯
technical support to users via phone, email, and remote tools like ISL Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365 Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met Setting up and maintaining hardware including networks, VoIP systems, and end … user devices Conducting regular patching and software updates using Intune and Jamf School Supporting LAN, VPN, and broadband setups, and working with devices from Unifi, TP-Link Omada, and Draytek Writing and using PowerShell scripts to automate tasks and support system configurations Documenting tasks and updates in the ticketing system and communicating progress via Teams and 3CX Training More ❯
