2 of 2 Apprenticeship Wireshark Jobs

including installation and configuration of switches, routers, servers, and access points Configure software to enhance security and support firewall upgrades Utilise network monitoring and diagnostic tools such as SolarWinds, Wireshark, IP Scanner, Ping, and Tracert Create detailed technical documentation including network topology diagrams, server rack layouts, Wi-Fi coverage maps, hardware/software directories, and disaster recovery plans Provide 1st More ❯

email, messaging, and video Provide timely first-line support for internal users and external clients Troubleshoot hardware, software, and network issues using tools such as Task Manager, Redstreet, and Wireshark Work with documentation platforms (IT Glue, Halo PSA) to log support cases and maintain audit trails Learn to interpret technical documentation such as knowledge base articles, vendor specs, and network More ❯