Automation/Flow Designer Specialist
- Hiring Organisation
- Capgemini
- Location
- Aberdeen City, United Kingdom
- Employment Type
- Full Time
implement operational runbooks, enrichment actions, and onboarding accelerators. Experience with ServiceNow scripting (Business Rules, Script Includes, server-side scripts). Understanding of core ITSM processes (Incident, Problem, Change, Request, SLA). Experience in troubleshooting flow executions, integration failures, trigger logic, and data mapping issues. Experience as an L3 OSS Support … automation opportunities. Preferred Certifications ServiceNow Micro-Certification – Flow Designer. ServiceNow Micro-Certification – Integration Hub. ServiceNow Certified Application Developer (CAD). Certified Implementation Specialist – IT Service Management (CIS-ITSM). ITIL 4 Foundation. If you're excited about this role but don’t meet every requirement, we still encourage ...