next step in your IT career? Tycom Limited is a long-established Aberdeen-based Managed Service Provider, trusted by businesses across Scotland for more than 45 years. As a Microsoft Partner and Cyber Essentials PLUS Certification Body, we deliver secure, modern IT solutions that keep our clients connected, protected, and productive. We're looking for a Service Desk Engineer … who's ready to step up and advance their IT career — someone with strong Microsoft365, Server, and endpoint Windows support skills who enjoys solving problems, helping users, and delivering an excellent support experience. You'll join a team supporting a wide range of Scottish businesses using Microsoft technologies. What You'll Do • Provide responsive technical … support via phone, remote tools, and client site visits. • Troubleshoot and resolve issues with Microsoft365, SharePoint Online, Teams, Exchange Online, and Windows 11 endpoints. • Manage users, groups, and permissions in Microsoft Entra ID and the Microsoft365 Admin Centre. • Support and configure MDM and RMM platforms for endpoint and device management. • Perform More ❯
rollout, and integration of a new ERP system across all departments. Collaborate with engineering, service, and sales teams to align workflows and data structures. Maintain and enhance ERP and Microsoft365 environments post-deployment. Develop and manage SharePoint-based collaboration and document storage systems. Automate processes using Microsoft Power Platform tools (Power Apps, Power Automate). … change management including documentation, rollback plans, and user communication. Lead troubleshooting and root cause analysis, liaising with internal IT and vendors. Support development of training and competency systems within Microsoft365 environments. Document system architecture, integrations, and workflows for long-term scalability. Ensure data integrity, access control, and compliance across all connected systems. Desirable Skills & Experience Experience … or production environment (valve service experience advantageous). Strong technical, computing, and integration skills. Proven track record in ERP deployment or development with a company-wide focus. Familiarity with Microsoft365 administration and SharePoint management. Ability to lead cross-functional teams toward unified ERP solutions. Experience in digitisation, automation, and technology integration projects. Proactive and methodical approach More ❯
Essential Qualifications & Experience Degree in an IT-related subject or equivalent professional experience Full UK driving licence Clearly demonstrable experience in a similar IT infrastructure role. Strong knowledge of: Microsoft Entra Windows Server/Desktop Microsoft365 Security & Compliance Storage systems MicrosoftOffice Systems monitoring platforms Desirable Skills Microsoft Azure (IaaS/PaaS) VMware More ❯
Aberdeen, Aberdeen City, City of Aberdeen, United Kingdom
Hydrasun Group Ltd
Essential Qualifications & Experience Degree in an IT-related subject or equivalent professional experience Full UK driving licence Clearly demonstrable experience in a similar IT infrastructure role. Strong knowledge of: Microsoft Entra Windows Server/Desktop Microsoft365 Security & Compliance Storage systems MicrosoftOffice Systems monitoring platforms Desirable Skills Microsoft Azure (IaaS/PaaS) VMware More ❯
Aberdeen, Aberdeenshire, United Kingdom Hybrid/Remote Options
Orion Group
interfaces. Skilled at stakeholder management and risk communication to senior audiences (clear, concise, business-outcome focused). Tooling familiarity: GRC/IRM platforms (e.g., ServiceNow), and common cloud services (M365/Azure) for workflows and evidence capture. Advantageous Certifications: Governance & Audit: ISO 27001 Lead Auditor, CISM Architecture & Design: SABSA, CISSP OT/ICS: SANS GICSP, ISA/IEC 62443 Our More ❯
Aberdeen, City of Aberdeen, United Kingdom Hybrid/Remote Options
Orion Group
interfaces. Skilled at stakeholder management and risk communication to senior audiences (clear, concise, business-outcome focused). Tooling familiarity: GRC/IRM platforms (e.g., ServiceNow), and common cloud services (M365/Azure) for workflows and evidence capture. Advantageous Certifications: Governance & Audit: ISO 27001 Lead Auditor, CISM Architecture & Design: SABSA, CISSP OT/ICS: SANS GICSP, ISA/IEC 62443 Our More ❯
evolve the customer's infrastructure and cloud roadmap, ensuring alignment with business objectives and modernization initiatives. Vendor & Partner Management: Manage relationships with key infrastructure and cloud service providers (e.g., Microsoft, AWS, VMware, hardware vendors), including license, support, and performance management. Incident & Problem Management: Oversee critical incidents, root cause analysis, and service restoration activities, ensuring timely communication and resolution. Change … stakeholders. Continuous Improvement Mindset: Looks for opportunities to enhance efficiency, cost control, and service quality through innovation. Skills & Experience Deep technical understanding of hybrid cloud and infrastructure domains (Azure, M365, AWS, Nutanix, VMware, storage, and backup). Proven experience managing large scale enterprise infrastructure services. Strong vendor management and service governance skills. Excellent stakeholder engagement and communication abilities. ITIL Foundation More ❯