of the UK's foremost care providers. With over 25 years' experience and more than 240 care homes and six independent hospitals, we're passionate about providing care and support for elderly and vulnerable people. The IT Help Desk team is fundamental in supporting colleagues across our multi-site business. We're continually growing and improving our services … which is why we are currently looking for an ITSupport Officer to join our team. As an ITSupport Officer at Barchester, you will be working as part of the IT Help Desk team to provide technical support for our employees. Your support will include assisting with problems over the phone. As … the point of contact for both first and second line support, the team interact with users from a range of departments with differing levels of knowledge. You'll be responsible for recording, monitoring and following up on support calls to ensure problems have been solved swiftly and accurately. Depending on each specific situation, you will identify when an More ❯
one of the UK's foremost care providers. With over 25 years' experience and c. 240 care homes and six independent hospitals, we're passionate about providing care and support for elderly and vulnerable people. The IT Help Desk team is fundamental in supporting colleagues across our multi-site business. We're continually growing and improving our services … which is why we are currently looking for an ITSupport Supervisor to join our team. As an ITSupport Supervisor at Barchester, you will be working as part of the IT Help Desk team to both allocate work to the team, as well as provide front line technical support for our employees. You … weekends when needed, there is a potential need for travel and overnight stays, so a full clean UK driving licence is essential. ABOUT YOU To join Barchester as an ITSupport Supervisor, you'll be a team player whose phone manner is confident and friendly. You'll have previous experience of managing a team and allocating work. You More ❯
Reed Technology is working with a forward-thinking company based in Aberdeen , currently seeking to hire an ITSupport Engineer on a contract basis. Key Responsibilities: Deliver first and second line support to end users across hardware, software, systems, and network infrastructure via phone, email, or chat. Log and manage support tickets, ensuring all issues and … resolutions are properly documented in the system. Escalate complex or unresolved issues to senior technical teams when necessary. Assist with setting up, configuring, and improving IT infrastructure to support business operations. Work closely with other teams to troubleshoot issues, share knowledge, and improve service delivery. Required Skills & Qualifications: 2+ years of experience in ITsupport, including More ❯
