2 of 2 Remote Incident Response Jobs in Aberdeenshire

resilient digital world. You will act as a critical liaison between client stakeholders and internal operational teams, ensuring the delivery of world-class cyber security services. You'll drive incident response coordination, lead vulnerability management efforts, and ensure service excellence through strategic oversight and hands-on technical engagement. What You'll Be Doing Serve as the key point … of contact and escalation for clients across SOC services. Coordinate incident response activities, leading investigation, containment, and remediation alongside technical teams. Manage post-incident reporting and continuous service improvement initiatives. Support compliance with SLAs and ensure services meet contractual, operational, and quality standards. Lead service reviews and present performance reports to clients (weekly/monthly). Oversee … of experience in technical support for SOC or Cyber Security operations. 5+ years of vulnerability management experience, with demonstrable risk-based prioritisation skills. Proven leadership in high-pressure, crisis-response situations. Strong client relationship management and stakeholder engagement skills. In-depth understanding of incident response frameworks and operational delivery. Experience managing IDS/IPS technologies and security More ❯

room staff-police constables, firefighters, paramedics, call handlers, dispatchers - to gather authentic operational requirements. Advise on how ESN integration and device deployment will impact day-to-day emergency operations, incident response, and communications. Facilitate workshops, operational briefings, and site visits to observe current working practices and recommend improvements. Work with technical and service management teams to ensure devices … including devices and their interaction with control rooms (police, fire, ambulance) or in direct partnership with such teams in an operational capacity. Strong understanding of the realities of emergency response, including operational workflows, user priorities, and the pressures of live incidents. Skilled at capturing end-user requirements from diverse roles, from senior officers to frontline responders. Able to translate More ❯