Performance Manager / Service Delivery Manager
- Hiring Organisation
- AWD Online
- Location
- Aberdeen, Aberdeenshire, Scotland, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £30,000
Service Delivery and Performance Manager An excellent opportunity for an experienced operational leader to oversee service delivery, performance management, and quality assurance across multiple funded programmes within a domestic energy advice service. If youve also worked in the following roles, wed also like to hear from you: Operations Manager … programmes Performance Monitoring: Tracking, analysing, and reporting performance against KPIs and contractual targets Quality Assurance Oversight: Implementing and maintaining consistent QA frameworks across services Management Support: Providing line management, coaching, and development support to Team Leaders Process Improvement: Driving continuous improvement across service delivery and reporting processes Risk ...