1 of 1 Remote Continuous Improvement Jobs in Accrington

documentation, and security practices across the heterogeneous UK platforms. * Chair Change Advisory Board (CAB) meetings, rigorously tracking compliance metrics and driving necessary remediation actions. * Service & Support Excellence: * Lead the continuous improvement programme for the Help Desk function in close partnership with the UK IT Manager. * Establish and monitor effective Service Level Agreements (SLAs) and Operational Level Agreements … at all levels within a UK business structure. * Highly analytical mindset with a strong ability to clearly link technology initiatives to key commercial KPIs (e.g., sales performance, margin improvement, EBITDA contribution). Education & Certifications * Bachelor's degree in Computer Science, Information Systems, Business, or a related field. * Desirable: * Relevant certifications such as Agile/Scrum (e.g., PSM, CSM More ❯