1 of 1 Remote/Hybrid Remote Monitoring and Management Jobs in Alderley Edge

established technology services business in it's Managed Services Team. This is a varied, customer-facing technical support role, taking ownership of escalated 2nd and 3rd line issues across a broad Microsoft, infrastructure and networking environment. Alongside BAU support, you'll also get involved in infrastructure changes, upgrades, integrations and … service desk position. Key responsibilities will include: Providing 2nd/3rd line support across a varied customer estate Troubleshooting Windows Server, Microsoft 365, networking and infrastructure issues Managing escalated incidents and service requests through to resolution Supporting server and network operations Managing technical changes, upgrades and improvements Monitoring customer infrastructure ...