Service Manager
- Hiring Organisation
- Leidos Innovations UK Limited
- Location
- Aldershot, Hampshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £70,000
Ensure effective flow of information between adjacent processes e.g. Changes to Incidents to Problems, where required Manage all key KPIs and SPIs and maintain SLA adherence throughout reporting period Present and relay, often complex, technical information to customer stakeholders in a straight-forward, digestible manner Act as escalation point ...