3 of 3 SaaS Jobs in Alness

valued Operational Excellence – Your processes are structured, organised, and measurable What You Bring 3–5 years’ experience in Customer Success, Account Management, or SaaS retention roles Proven experience leading renewal and cancellation conversations Strong commercial instinct and confidence discussing contracts, pricing, and value High emotional intelligence and resilience under pressure ...

content designed for LMS build. • Familiarity with AI enablement and/or technical product domains. Experience creating developer enablement, technical onboarding, implementation training, or SaaS/product education content. Familiarity with API documentation tools, Postman, Swagger/OpenAPI, developer portals, or technical sandbox environments. Experience working with AI, SaaS, cloud ...

owning customer communication and resolution timelines What We're Looking For 4+ years in a technical support, solutions, or implementation role at a B2B SaaS company (pure software -- not hardware, networking, or systems integration) Strong working knowledge of JavaScript, HTML, CSS, and APIs Comfortable using Postman or similar tools … troubleshoot API behavior Experience administering or supporting SaaS platforms Genuine technical curiosity -- self-directed learner who digs into product, reads docs, and builds working knowledge of complex systems Fluent in French (professional, customer-facing level) and English UK-based with the right to work in the UK Flexibility to overlap ...