BMC Helix Engineer (SC Cleared)
- Hiring Organisation
- Syntax Consultancy Ltd
- Location
- Andover, Hampshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £500/day 500/day (Outside IR35)
Strong hands-on BMC Helix ITSM experience on large-scale enterprise environments. In-depth expertise in BMC Helix ITSM modules including: Incident, Problem, Change, CMDB, Asset, Service Request + Knowledge. Design + build integrations with 3rd-party platforms via BMC Helix iPaaS and REST/SOAP APIs. Configure + maintain … Helix Discovery for CMDB population and CI relationship mapping. Implementing SLAs/OLAs, automation rules, escalation policies, and approval workflows. Acting as technical escalation point, monitoring platform health + managing upgrades/patches. Other Tasks: BMC Helix iPaaS/Integration Service, AR System workflows, Filters, Escalations, Active Links + Smart ...