Technical Support Engineer
- Hiring Organisation
- Adecco
- Location
- Andover, Hampshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 32,000 - 35,000 Annual
problems are resolved Escalating more complex or unresolved matters to the appropriate internal teams Providing clear and timely updates to customers throughout the process Recording and tracking all customer issues accurately Handling multiple ongoing cases and prioritising workload effectively Following up with customers to confirm that issues have … management processes and contributing to improvements where required Liaising with internal teams such as technical, operations, stores, and shipping to obtain solutions Supporting continuous improvement processes by documenting suggested changes Over time, travelling within the UK and internationally to support aftersales activities, equipment installation, or customer ...