2 of 2 Stakeholder Management Jobs in Ashton-under-Lyne

directing the delivery of complex technical work. Advanced troubleshooting and problem‐solving skills, with experience managing escalated incidents. Solid understanding of ITIL principles, service management processes, and industry best practices. Experience designing and implementing technical solutions and supporting project delivery. Strong knowledge of IT security principles, governance, and compliance … requirements. Excellent communication and stakeholder management skills, with the ability to explain complex technical concepts clearly. Experience producing technical documentation, standards, and quality assurance processes. DV Clearance. #J-18808-Ljbffr ...

organisation. You will lead a team of service desk analysts, ensuring efficient resolution of incidents and requests while driving service improvements and maintaining strong stakeholder relationships. What you'll need to succeed Proven experience in a Service Desk Manager or IT Support leadership role Strong knowledge of IT service … management principles (ITIL desirable) Demonstrated ability to manage and develop high-performing teams Excellent stakeholder management and communication skills A proactive approach to service improvement and problem-solving Driving Licence and ability to travel to another site in Greater Manchester as required What ...