Service Desk Manager
- Hiring Organisation
- Hays Technology
- Location
- Ashton-Under-Lyne, Greater Manchester, United Kingdom
- Employment Type
- Permanent
- Salary
- £52000 - £62000/annum £52,000-£62,000+Benefits
organisation. You will lead a team of service desk analysts, ensuring efficient resolution of incidents and requests while driving service improvements and maintaining strong stakeholder relationships. What you'll need to succeed Proven experience in a Service Desk Manager or IT Support leadership role Strong knowledge of IT service … management principles (ITIL desirable) Demonstrated ability to manage and develop high-performing teams Excellent stakeholder management and communication skills A proactive approach to service improvement and problem-solving Driving Licence and ability to travel to another site in Greater Manchester as required What ...