2 of 2 1st Line Support Jobs in Avon

IT Support (1st Line) Bristol £23,000 to £25,000 + On the Job Training + Career Progression + Company Pension + Paid Overtime Are you an IT Support or similar, from an computer science background looking to take the next step in your career with a growing software and hardware provider looking … hardware, placing their value in their employees, offering great company benefits and clear routes for career progression. In this role you would be responsible for being the first line of contact for customers and clients over the phone, providing technical sales, solving problems and allocating tickets to higher engineers. The ideal IT Support would have come … in IT support or software/hardware Good customer service and communication skills Passion for IT or computer science Keywords : IT Support, Graduate, Computer Science, 1st Line, Applications, Bristol, Somerset, Trainee, Software, Hardware, Troubleshooting Reference : 21941 If you are interested in this role, click 'apply now' to forward an up-to-date copy More ❯

1st Line Support Engineer - Bristol - MSP We're working with a well-establishedManaged Service Provider (MSP)based in Bristol who is looking to add a1st Line Support Engineerto their growing team. This is afull-time role with great training and progression opportunities. The Role You'll be the first point of … hiccups to trickier troubleshooting. You'll work within a structured escalation process and be supported by a collaborative team. Perfect for someone with 6-18 months of IT support experienceor a strong IT foundation looking to step into the MSP world. What You'll Need Good knowledge ofWindows 10/11 troubleshooting Experience or exposure toMicrosoft 365 (Outlook … Teams, SharePoint) Understanding ofActive Directory, basic networking, and remote support tools Confident communicator (written & verbal) A genuine enthusiasm for tech and problem-solving Nice to Have (Not Essential) IT certifications (CompTIA A+, Microsoft Fundamentals, etc.) Prior MSP experience Familiarity with ticketing systems (ConnectWise, Autotask, etc.) What's on Offer Salary up to£27,000(DOE) Regular training andfunded More ❯