12 of 12 1st Line Support Jobs in the South West

We're working with a well established and reputable organisation is seeking a motivated and customer-focused 1st Line Support Analyst to join its growing internal IT support function. This is an excellent opportunity for someone with a solid foundation in IT support who is looking to expand their technical knowledge … in a fast-paced, collaborative environment. You ll play a key role in providing high-quality support to end users, ensuring technical issues are resolved efficiently and service standards are maintained. What You ll Be Doing: Be the first point of contact for IT issues across hardware, software, networks, and connectivity. Handle support queries via phone … including ordering and provisioning new devices. Log all incidents, requests and changes using a central ITSM platform (ServiceNow). Keep users informed and updated with clear, timely communications. Support general IT administration tasks and help maintain accurate asset records. Participate in testing new service desk features and continuous improvement efforts. What You ll Bring: Some hands-on experience More ❯

We're working with a well established and reputable organisation is seeking a motivated and customer-focused 1st Line Support Analyst to join its growing internal IT support function. This is an excellent opportunity for someone with a solid foundation in IT support who is looking to expand their technical knowledge … in a fast-paced, collaborative environment. You’ll play a key role in providing high-quality support to end users, ensuring technical issues are resolved efficiently and service standards are maintained. What You’ll Be Doing: Be the first point of contact for IT issues across hardware, software, networks, and connectivity. Handle support queries via phone … including ordering and provisioning new devices. Log all incidents, requests and changes using a central ITSM platform (ServiceNow). Keep users informed and updated with clear, timely communications. Support general IT administration tasks and help maintain accurate asset records. Participate in testing new service desk features and continuous improvement efforts. What You’ll Bring: Some hands-on experience More ❯

1st Line IT Support Technician Ideal opportunity for someone with 1+ years' experience in IT support or helpdesk, eager to grow their skills in a dynamic MSP environment. Full-time, permanent role based in the South West of England with occasional on-site visits. Immediate start preferred - we welcome applicants who are available … client focus, they offer a supportive environment for technicians to gain hands-on experience across a range of IT systems and services. What will you be doing? As a 1st Line Support Technician, you'll be the first point of contact for technical support issues, assisting business clients remotely and on-site. You … this advert or email your CV directly to . By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - 1st Line Support, Helpdesk, IT Support, Windows, Microsoft 365, DNS, DHCP, TCP/IP, Ticketing Systems, RMM, MSP, Active Directory, VOIP, 3CX, CompTIA, Microsoft More ❯

1st Line IT Support Technician Ideal opportunity for someone with 1+ years’ experience in IT support or helpdesk, eager to grow their skills in a dynamic MSP environment. Full-time, permanent role based in the South West of England with occasional on-site visits. Immediate start preferred – we welcome applicants who are available … client focus, they offer a supportive environment for technicians to gain hands-on experience across a range of IT systems and services. What will you be doing? As a 1st Line Support Technician, you’ll be the first point of contact for technical support issues, assisting business clients remotely and on-site. You … advert or email your CV directly to oliver.light@searchability.com. By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS – 1st Line Support, Helpdesk, IT Support, Windows, Microsoft 365, DNS, DHCP, TCP/IP, Ticketing Systems, RMM, MSP, Active Directory, VOIP, 3CX, CompTIA, Microsoft More ❯

1st Line IT Support Technician Ideal opportunity for someone with 1+ years’ experience in IT support or helpdesk, eager to grow their skills in a dynamic MSP environment. Full-time, permanent role based in the South West of England with occasional on-site visits. Immediate start preferred – we welcome applicants who are available … client focus, they offer a supportive environment for technicians to gain hands-on experience across a range of IT systems and services. What will you be doing? As a 1st Line Support Technician, you’ll be the first point of contact for technical support issues, assisting business clients remotely and on-site. You … advert or email your CV directly to oliver.light@searchability.com. By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS – 1st Line Support, Helpdesk, IT Support, Windows, Microsoft 365, DNS, DHCP, TCP/IP, Ticketing Systems, RMM, MSP, Active Directory, VOIP, 3CX, CompTIA, Microsoft More ❯

JOB TITLE: 1st Line Support Engineer LOCATION: Chippenham SALAR Y: £22,500 - £28,000 (Dependent on experience) 25 days holiday + bank holidays | Career Progression | Ongoing Training WAY OF WORKING: Full Time | Onsite/Office-Based | Permanent THE BUSINESS: C4S are thrilled to be working with this standout provider of managed IT services and cloud … supportive, collaborative environment where close-knit team members are genuinely valued and encouraged to grow - an exceptional opportunity for anyone passionate about tech and making a real impact. THE 1st LINE SUPPORT ENGINEER OPPORTUNITY: We’re on the hunt for a personable, driven, and technically savvy 1st Line Support Engineer … users informed throughout Assist with user account setup, permissions, and general admin tasks Help document solutions and update internal knowledge base articles YOUR KEY SKILLS: Previous experience in a 1st Line Support or similar IT helpdesk role. Strong knowledge of Windows OS, Microsoft Office/365, and basic networking concepts. Excellent communication and interpersonal skills. More ❯

First Line Helpdesk Engineer We have a truly outstanding opportunity for a results-driven Helpdesk Engineer to join one of the UKs leading IT support providers, based in Dorset. Renowned for delivering highly efficient IT solutions and services, our client is committed toproviding exceptional support and cutting-edge technology to a diverse client base. … are keen to speak with applicants who bring a strong blend of technical expertise, commercial awareness, and a proactive, solution-oriented mindset. Main Responsibilities for the successful First Line Helpdesk Engineer : As aFirst Line Helpdesk Engineer, you will serve as the first point of contact for our clients, delivering prompt technical support and ensuring … the smooth and efficient operation of their IT systems: Act as the first point of contact for client inquiries, delivering responsive and effective technical support via phone, email, and live chat. Troubleshoot and resolve a wide range of hardware, software, and network issues with efficiency and professionalism. Identify and escalate more complex technical problems to second-line More ❯

1st Line Supprt Technician - up to £29,000 I am seeking a 1st line Support Technician to work remotely while occasionaly visiting client sites in the southwest region. The right 1st line Support Technician will be a part of the IT team,you will serve as the … Salary up to £29,000 Mileage paid Bank holiday time and a half pay Pension Training and progression opportunities Relaxed Dress Code Private Medical Cover Key Responsibilities * Deliver first-line technical assistance via phone, email, and remote tools * Monitor and uphold service levels, ensuring timely ticket resolution * Travel to client sites when necessary to provide in-person support * Accurately log and track support cases using internal systems * Diagnose and resolve common issues with hardware, software, and connectivity * Escalate more complex matters to second- or third-tier support * Adhere to internal procedures for case updates and documentation * Maintain and contribute to internal knowledge base and documentation standards * Prioritise clear, professional communication with clients More ❯

First Line Support Technician This is an all-encompassing IT Support role which will be a mix of Service Desk and Desktop Support This is a full-time permanent position paying up to £28K per year based on site in Plymouth. A driving license is required as there are frequent site visits … This is a great opportunity to develop your IT career and gain exposure to a wide range of technologies! What will you be doing? Coming in as a First Line Support Technician, one day won't be the same as the next, ideally you will be the first port of call for Hardware and Software issues … you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS - Windows, First Line, Service desk, O365, Communication, Active Directory, Exchange More ❯

First Line Support Technician This is an all-encompassing IT Support role which will be a mix of Service Desk and Desktop Support This is a full-time permanent position paying up to £28K per year based on site in Plymouth. A driving license is required as there are frequent site visits … This is a great opportunity to develop your IT career and gain exposure to a wide range of technologies! What will you be doing? Coming in as a First Line Support Technician, one day won’t be the same as the next, ideally you will be the first port of call for Hardware and Software issues … you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS – Windows, First Line, Service desk, O365, Communication, Active Directory, Exchange More ❯

First Line Support Technician This is an all-encompassing IT Support role which will be a mix of Service Desk and Desktop Support This is a full-time permanent position paying up to £28K per year based on site in Plymouth. A driving license is required as there are frequent site visits … This is a great opportunity to develop your IT career and gain exposure to a wide range of technologies! What will you be doing? Coming in as a First Line Support Technician, one day won’t be the same as the next, ideally you will be the first port of call for Hardware and Software issues … you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS – Windows, First Line, Service desk, O365, Communication, Active Directory, Exchange More ❯

First Line Support Analyst Posted 8 days ago Hybrid Exeter, England, United Kingdom Customer Success Full time Why work at K3? K3 is a leading global supplier of integrated business systems to retailers, manufacturers, and distributors. We have over 25 years’ experience of delivering award-winning solutions for more than 3,000 customers across 20 countries. … available on request.) We recruit throughout the year. What our people say about us "During a Go Live, K3 people are willing to jump in to help and support a project, knowledge is shared, and it is a real and excellent example of teamwork. That is a great attitude to see within a company." "I’m looking forward More ❯