12 of 12 Remote Customer Service Jobs in Avon

ensuring technology runs smoothly for our users. What You'll Be Doing: Providing remote and in-person 1st and 2nd line support via our Service Desk Diagnosing and resolving hardware/software issues and application problems Installing and configuring IT hardware and software Supporting network infrastructure, Wi-Fi, backups … and an element of server management Maintaining asset registers and technical documentation Investigating security alerts and ensuring compliance with IT policies Delivering outstanding customer service and support to end users What We're Looking For: Solid experience with Windows OS and Microsoft Active Directory Hands-on experience with … Office 365 administration Proven track record in technical support within a business or service desk setting A customer-first attitude and strong communication skills A collaborative mindset with the drive to continuously improve Location: Bristol - 3 days a week on-site Type: Full-time | Permanent | Hybrid If you More ❯

ensuring technology runs smoothly for our users. What You'll Be Doing: Providing remote and in-person 1st and 2nd line support via our Service Desk Diagnosing and resolving hardware/software issues and application problems Installing and configuring IT hardware and software Supporting network infrastructure, Wi-Fi, backups … and an element of server management Maintaining asset registers and technical documentation Investigating security alerts and ensuring compliance with IT policies Delivering outstanding customer service and support to end users What We're Looking For: Solid experience with Windows OS and Microsoft Active Directory Hands-on experience with … Office 365 administration Proven track record in technical support within a business or service desk setting A customer-first attitude and strong communication skills A collaborative mindset with the drive to continuously improve Location: Bristol - 3 days a week on-site Type: Full-time | Permanent | Hybrid If you More ❯

use innovation to shape data so it works for everyone and we're planning to re-platform and improve the existing (commercial, operational and customer) data assets and develop new ones, as well as transform how we work with the business to use our data better. As our Digital … our customers. We're looking for a digital data enthusiast, working collaboratively with a variety of stakeholders to ensure alignment with business objectives and customer outcomes. Your support will help the team in managing and evolving our digital strategy, ensuring a best practice approach. Qualifications This is a great … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯

the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯

content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. You will also develop communication and … collate qualitative and quantitative analytics and feedback to evaluate and measure the impact of communication and training, sharing insights into trends and opportunities with Customer Services teams to support continuous improvements. Qualifications You will have gained the following skills/experience: You're passionate about communication, learning and development … external stakeholder relationships enabling you to understand their needs, identify, challenge, and recommend suitable solutions and the benefits, manage expectations, and provide a quality service delivery. Experience of or ability to quickly learn and pick up or new systems, technology, and software to create, manage and deliver digital content More ❯

with Business users in a professional manner Ability to communicate directly with peers and customers remotely or face-to-face Excellent presentation skills Highly customer focused with a drive to work collaboratively High Performer Strong analytical and problem solving skills Ability to make recommendations and take decisions Highly organised … lambda, step functions, S3) Experience in the Oracle Cloud Understanding of machine learning or data science, including python. History of tech leadership Understanding of Customer data sets Who you'll be working with This role would be working with one or more of our scrum teams to deliver value … across the business, initially within the customer space. The team handles data engineering and analysis for all of the interactions our customers have with us directly, or with our dealers, partners and manufacturers. We work in small, dynamic teams, with data engineers, data scientists and analysts working closely alongside More ❯

and Responsibilities: Management of the Governance Calendar and Mailbox to ensure schedules optimised Planning, arranging and coordinating weekly, monthly and quarterly Leadership, Partner and Customer meetings Development and co-ordination and production of the material to support Leadership, Partner and Customer meetings providing appropriate editing to deliver a … professional output Minuting, monitoring and escalating completion of actions from Leadership, Partner and Customer meetings Tracking and reporting key deliverables in accordance with the Governance Calendar identifying opportunities for further improvement/rationalisation Providing ad hoc support to the Managing Director and Leadership team (including associated teams) Lead governance … role in the delivery of Team building sessions Act as deputy to the Associate Director of Strategy & Integration on all governance matters Required Skills: Customer Service Skills A friendly, flexible and positive approach Attention to detail Strong planning skills Problem solving mindset and experience Data interrogation and manipulation More ❯

use innovation to shape data, so it works for everyone and we're planning to re-platform and improve the existing (commercial, operational and customer) data assets and develop new ones, as well as transform how we work with the business to use our data better. As part of … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯

the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯

access for all Motability Operations (MO) employees and customers is correct, appropriate, and secure. Within the IAM function: The IDaaS team is responsible for customer identities, SSO, and MFA. The IGA team manages internal employee access management and governance. This role leads the IGA team and reports into the … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯

learning disabilities, helping them achieve positive outcomes through tailored treatment programs. How youll spend your day Handling inbound and outbound support calls, providing excellent customer service. Managing and resolving IT support tickets (20+ per day once up to speed). Assisting internal staff with Active Directory, Teams, and other … Basic knowledge of Active Directory, permissions management, and Teams. Familiarity with ticketing systems (e.g., Avanti) and a general understanding of IT support processes. Strong customer service skills, with the ability to communicate technical solutions effectively. A proactive, self-motivated attitude with a willingness to learn and take initiative. … + bank holidays + an extra day for your birthday Increased entitlement: 27 days after 5 years, 30 days after 10 years Length of service recognition awards every 5 years Wellbeing & Support: Employee Assistance Programme My Possible Self app and health-related benefits Healthcare Cash Plan Simply Health Scheme More ❯

Engage with potential clients over the phone, to identify warm leads. Conduct follow-up calls with leads to nurture relationships. Maintain accurate records of customer interactions and sales progress using CRM software. data cleansing of the database. Requirements Fluent in French and English, both written and spoken. Proven experience … in telesales, sales or customer service role would be beneficial but a strong desire to succeed and learn would also be considered. Strong communication skills with the ability to build rapport quickly. Basic understanding of the Information Technology and Services industry is a plus but not essential. Ability More ❯