CcaaS Manager
- Hiring Organisation
- Teleperformance
- Location
- Bristol, Avon, South West, United Kingdom
- Employment Type
- Permanent
with our customers and teams. Key Responsibilities Oversee the management, administration and optimisation of Ccaas, Uccas and call recording platforms (such as Nice Cxone, Genesys Cloud, Five9, Nice Engage, Verint, Gamma Horizon, Cisco Webex, Microsoft Teams Voice and Twilio or similar). Lead, mentor and motivate the telephony support team ...