Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Moon Consulting
Opportunity for an experienced 2nd Line Helpdesk
Engineer for a leading Bristol based
IT Managed Service Provider. Bristol
IT MSP Southwest Client base upto £30k 23 Days holidays + Bank Mon - Fri 0900 - 1730, plus a late shift every 3 weeks of 1330pm - 10pm- which can be … worked remotely. Looking at appoint ASAP Providing 2nd line
IT Support direct from clients, as well as escalations from the 1st line teams, via phone and email through ticketing systems. As a Helpdesk
Engineer you must have strong customer service and relationship building skills, with at least … years
IT Support experience, ideally within an
IT MSP setting. You will need demonstrable working experience of supporting and maintaining: Routers, Firewalls, Switches, Servers, Active Directory, Exchange, Migrations, Office 365, Citrix, Veeam back up and VMware Driving Licence required - You will need to go to client site as
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