5 of 5 ITIL Foundation Certificate Jobs in Avon

in project management and collaboration. Strong analytical and visualization skills. Excellent communication skills. Ability to deliver value through right assessment and product recommendations. Desirable skills/knowledge/experience: ITIL Foundation certification, preferably in Incident/Problem Management. 6-8 years of experience in large, complex IT environments. Ability to understand business needs from a user perspective. Proactive More ❯

management and collaboration. Excellent analytical and visualization skills. Ability to deliver value to the business through accurate assessments and product recommendations. Desirable skills/knowledge/experience: (As applicable) ITIL Foundation certification, preferably ITIL Incident/Problem Practitioner. 6-8 years of experience within a large, complex IT organization. Ability to understand business needs from a user More ❯

approach to ensure reliable service delivery. • Strong communication and interpersonal skills. • Proven ability in project execution and delivery, managing resources effectively. Qualifications: • Degree or equivalent industry experience (Essential). • ITIL Foundation certification (Desirable). At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that More ❯

any of the System C offices. Requirements: Demonstrable experience of working within a service desk and incident operation, working within Service/Operational Level Agreements and Availability. Understanding of ITIL best practices. Preferred ITIL Foundation certification to demonstrate knowledge. Experience of working within service industries and engaging with customers. Effective and demonstrable communication skills engaging at all More ❯

and influence technical teams and business stakeholders during high-impact incidents • Experience and confidence in leading technical bridge calls with multiple resolver teams and/or vendors. • Knowledge of ITIL frameworks, with ITIL Foundation certification (essential) At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity More ❯