2 of 2 Remote/Hybrid People Management Jobs in Avon

design-led approach to service delivery. Lead User Researchers are expert practitioners who influence and mentor others. They work with teams to deeply understand people's lives, services, organisations, and outcomes for the public sector. They do this by ensuring that teams take a user-centred, evidence-based approach … Build relationships with clients & senior stakeholders, understanding their needs and providing advisory support. Has experience in writing/reviewing bids & supporting business development opportunities People management of user researchers Support the hiring and onboarding of colleagues across Strategy & Design Promote user centred thinking/practices at Made Tech ...

quarterly evaluations. Manage capacity across engineers, allocating resources to accounts to maintain quality and avoid over-stretch. Own the daily operational rhythm, including ticket management, SLA adherence and quality-checking of engineer outputs. Run weekly Customer and Delivery Reviews with the Technical Account Manager and Solution Architect to assess … bases are up to date and actively used by the engineering team. The Person The ideal candidate is a proactive operational leader with strong people-management skills and a commitment to delivering reliable, high-quality services within a technical environment. Proven operational discipline, with the ability to spot ...