4 of 4 Problem Management Jobs in Avon

Bristol. This is a 5 day a week, onsite role. We are looking for someone who is passionate about providing exceptional IT support and problem-solving to join our clients dynamic Operations/IT Service Desk team. About the Role This is a hands-on role providing first … Teams), Active Directory, Group Policy, SCCM, Intune. Experience with (or willingness to learn) legal or specialist applications such as iManage, BigHand, Aderant. Strong diagnostic, problem management, and root cause analysis skills. Organised, professional and results-driven with excellent attention to detail. Team-focused, self-motivated, and enthusiastic with ...

Bath. This is a 5 day a week, onsite role. We are looking for someone who is passionate about providing exceptional IT support and problem-solving to join our clients dynamic Operations/IT Service Desk team. About the Role This is a hands-on role providing first … Teams), Active Directory, Group Policy, SCCM, Intune. Experience with (or willingness to learn) legal or specialist applications such as iManage, BigHand, Aderant. Strong diagnostic, problem management, and root cause analysis skills. Organised, professional and results-driven with excellent attention to detail. Team-focused, self-motivated, and enthusiastic with ...

resolve escalated incidents from the Service Desk within SLA Work collaboratively with the 2nd Line Engineering team to meet Group-wide SLAs Support Problem Management by performing root cause analysis Partner with the Systems Administration team to resolve infrastructure issues Provide support for IT projects, ensuring delivery ...

continuously improves the service support and delivery processes; ensuring that these are aligned with both ITIL best practises and existing IT Operations procedures. Problem Management through trend analysis and prevention Designs and creates detailed KPI reporting to support SLT Manages the IT Secure Operations run budget. Takes ownership … Delivery Manager (or similar) role with 3 years minimum experience over your career. Well rounded IT knowledge from career running up to Service Delivery Management experience. Strong verbal/written communication skills and listening skills. Ability to act as a bridge between business, technical, and security stakeholders. Demonstrable experience ...