12 of 12 Problem Management Jobs in the South West

environment for our employees to flourish. Our vision: to be the most customer-centric data centre provider. About the Role Reporting to the Senior Problem Manager and working remotely, you will be responsible for identifying, analysing, and supporting the resolution of issues predominantly related to data centre Mechanical … also include working with or presenting to DCS customers and/or suppliers. In summary, you'll be managing the lifecycle of infrastructure Problem tickets across our DCS estate. This will include proactive work to analyse historic issue data, using that to deliver comprehensive recommendations to help mitigate these ...

environment for our employees to flourish. Our vision: to be the most customer-centric data centre provider. About the Role Reporting to the Senior Problem Manager and working remotely, you will be responsible for identifying, analysing, and supporting the resolution of issues predominantly related to data centre Mechanical … also include working with or presenting to DCS customers and/or suppliers. In summary, you'll be managing the lifecycle of infrastructure Problem tickets across our DCS estate. This will include proactive work to analyse historic issue data, using that to deliver comprehensive recommendations to help mitigate these ...

across Microsoft technologies Lead, support, and mentor Service Desk Engineers (1st/2nd Line) Ensure incidents and service requests are resolved within SLA Own problem management and root cause analysis Assist with onboarding new clients and service transitions Maintain accurate documentation and knowledge base articles Work in line … knowledge (DNS, DHCP, TCP/IP) Skills & Experience Proven experience working inMSP environment Comfortable leading by example and supporting junior engineers Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Experience working to ITIL processes (Incident, Problem, Change) ITIL certification desirable but not essential Whats ...

willing to learn new technologies. Hands-on Experience in Unix/Linux Operating System & Shell Scripting, SQL, PL/SQL Excellent analytical and problem-solving skills, communication Skill Understanding and L2, L3 operations experience of relevant domain (OSS, B2B, Wholesale, Corporate) Root cause analysis and problem management for recurring issues Create work arounds which can be applied by junior team members Perform Change management, Planning, Coordination and deployment in pre-prod, prod environments Responsible for CSIP, Automation of manual jobs/activities Analyse vulnerabilities and progress vulnerability fixes Perform capacity management activities Perform Disaster ...

/D Experienced ITIL Service Manager with current SC Clearance. Your expertise will be critical in managing and improving IT operations, overseeing incident and problem management processes, and maintaining service quality. K ey Responsibilities: Oversee and manage ITIL-aligned service management processes and frameworks. … ITIL Service Manager in a secure or sensitive environment. Expertise in ITIL best practices and service lifecycle management. Strong leadership, communication, and problem-solving skills. Ability to thrive in a high-stakes, high-security setting Reasonable Adjustments: Respect and equality are core values to us. We are proud ...

laptops and kept up to date. Whilst troubleshoot desktop and system problems, diagnose, and solve hardware/software incidents/problems Incident and problem management Provide exceptional service support to the business Provide solutions/work arounds to incidents and problems and contribute to polices, processes and procedures … Closing Date Monday, 16th February 2026 Start Date Monday, 23rd February 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Problem solving skills Analytical skills Team working Qualifications 3 of any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE, grade 3+ (D or above ...

laptops and kept up to date. Whilst troubleshoot desktop and system problems, diagnose, and solve hardware/software incidents/problems Incident and problem management Provide exceptional service support to the business Provide solutions/work arounds to incidents and problems and contribute to polices, processes and procedures … Install, maintain, and support new applications Desirable skills: Understanding of ITIL framework Good organisational, time management and prioritisation skills Strong written and verbal skills and the ability to produce clear and accurate documentation (Word, Excel, PowerPoint) The ability to communicate confidently and clearly to customers both face to face ...

/D Experienced ITIL Service Manager with current SC Clearance. Your expertise will be critical in managing and improving IT operations, overseeing incident and problem management processes, and maintaining service quality. K ey Responsibilities: Oversee and manage ITIL-aligned service management processes and frameworks click apply ...

considered. Experienced ITIL Service Manager with current SC Clearance. Your expertise will be critical in managing and improving IT operations, overseeing incident and problem management processes, and maintaining service quality. xxuwjjq Key Responsibilities: Oversee and manage ITIL-aligned service management processes and frameworks. Act... ...

when required Collaborate with Product Owners and LOB teams to define and prioritise new automated cloud capabilities Manage Azure service provisioning and deprovisioning, configuration management, and service catalogue Own Infrastructure-as-Code (IaC) solutions and platform evergreening Drive CI/CD pipelines, deployment automation, and test automation Implement monitoring … logging, alerting, and automated operational responses Lead service resiliency, availability, performance, and disaster recovery Oversee incident and problem management, including post-mortems and error budgets Manage cloud consumption reporting, cost optimisation, and turn it off initiatives Ensure strong security practices, including shift-left security and secure source code ...

data solutions across the programme, ensuring alignment with data standards, governance frameworks, and security policies. Key responsibilities include: Designing, supporting, and guiding the upgrade, management, decommissioning, and archiving of data in line with data policy Defining and maintaining data technology architecture, including metadata, integration, BI, and data warehouse architectures … data modelling , including conceptual, logical, and physical models Experience defining and maintaining data standards, policies, and governance frameworks Hands-on experience with metadata management and data integration impact analysis Ability to communicate complex data concepts clearly to technical and non-technical audiences Experience working within agile, multidisciplinary delivery teams ...

licensing. Understanding of Active Directory and Active Directory Federation Services, AD Connect, etc. Good working knowledge of Active Directory, DNS, DHCP, VNET, etc. Server management using remote tools. Certification like AZ-400 would be an added advantage. Solid understanding of ITIL/ITSM best practices. Excellent problem-solving … decision-making skills. Ability to work independently and as part of a team. ITIL processes Change, Incident, and Problem Management. Experience in handling escalated issues, including coordination with multiple teams and vendors. Preparing incident reports and root cause analysis reports. Interpersonal sensitivity and customer responsiveness. Ability to communicate complex ...