IT Infrastructure Technician
- Hiring Organisation
- Xist4
- Location
- Bristol, Avon, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £30,000 per annum
Active Directory (users/devices, day-to-day admin). Experience setting up, re-imaging and enrolling laptops and devices. Confident troubleshooting across hardware, software, printers and peripherals. Comfortable prioritising tickets and owning issues through to resolution. Clear communication and a genuinely helpful, proactive approach. Good English verbal … ticketing system. Prioritising and progressing tickets, keeping colleagues updated. Maintaining accurate IT asset records. Coordinating IT equipment orders and liaising with suppliers. Supporting software licensing and basic contract administration. Assisting with upgrades and improvement work across the year. Creating and maintaining documentation and knowledge articles. Escalating ...