IT Technical Support Analyst
- Hiring Organisation
- Renault Retail Group
- Location
- Bristol, Avon, South West, United Kingdom
- Employment Type
- Permanent
- Salary
- £40,000
Youll Do Youll play an important role in delivering reliable IT services across our dealerships. Day-to-day, you will: Provide field-based IT support to regional teams and retail locations. Resolve technical issues on-site in a calm, clear and professional manner. Deploy desktops, laptops, telephony … opportunities to improve processes and work with the IT/IS Manager to introduce efficient and compliant solutions. Deliver 1st, 2nd and 3rd line support, escalating complex cases when appropriate. Handle helpdesk tickets, emails and telephone queries. Test hardware, software and configuration changes to ensure stability and minimise disruption. ...