IT Support Engineer Apprentice
- Hiring Organisation
- QA
- Location
- Yate, Bristol, Avon, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £20,000 per annum
Raise and manage internal support tasks, ensuring correct task statuses and customer updates. Assign tasks to developers and track progress through systems such as Trello and Customer Project Lists. Perform remote troubleshooting on customer servers/PCs, including SQL scripting. Manage customer software updates, monthly releases, and resolve update … troubleshooting and server environments. Familiarity with .NET, Windows Server, and firewall configuration. Ability to use support tools such as audit trails, remote access, and Trello/task systems. Understanding of QA/testing processes and release management. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ ...