Third Line Support Engineer
Bristol, Avon, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
1TECH STAFFING LIMITED
the best of both worlds. Key Responsibilities: Acting as a senior point of escalation for the service desk and field engineering teams Troubleshooting complex issues across Microsoft 365, Windows Server environments, networks, and more Designing and implementing technical solutions to meet client needs Building strong relationships with customers and ensuring excellent service delivery Contributing to documentation … upgrades when required Key Requirements: Proven experience in a 3rd Line role within an MSP or similar environment Split between BAU & Project work Strong understanding of Microsoft 365, Windows Server, networking, and troubleshooting across a range of technologies Confident stake holder management Excellent communication skills and the ability to build rapport with clients A proactive, problem More ❯
Employment Type: Full-Time
Salary: £38,000 - £43,000 per annum
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