1 of 1 Campaign Management Jobs in Aylesbury

performance reporting across multiple channels, using data and insight to inform operational decisions and deliver measurable improvements in productivity and customer outcomes. Only candidates with experience in both Dialler management and Resource Planning management will be considered. Systems: Calabrio - Nice CXone Key Responsibilities: Design, manage and optimise outbound contact strategies and campaigns. Oversee workforce planning, forecasting and real … time resource management. Deliver in-depth analysis and reporting on contact centre data. Drive improvements to contact rates, talk time, and campaign performance. Provide technical support and contribute to ad-hoc projects as required. Present data and insight in an engaging, meaningful way to all levels of the business. Skills & Experience Required: Proven experience managing dialler systems and contact … centre technology. Strong analytical and forecasting skills with advanced Excel and SQL knowledge. Demonstrated success in campaign management and workforce planning. Flexible, adaptable, and proactive in a fast-moving environment. If you're a results-focused leader with a passion for data and technology - and you're looking to make an impact within a growing organisation, then we More ❯