Head of Ecommerce
Banbury, Oxfordshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Joma Jewellery Ltd
that Ecommerce and Retail Customer Experience teams have the tools and resources needed to meet and exceed agreed targets across each channel Building a data driven, analytical approach to enhance continuous improvement of the Ecommerce and Retail Customer Experience channels. Monitoring key metrics and analysing customer interactions to identify … that our customers will love and robust systems to ensure everyone has memorable experiences from landing on our site through to order delivery Utilising data analytics tools to track key ecommerce metrics and KPIs, analyse performance, and identify areas of opportunity for business growth. Prepare regular reports for Senior … Management Team and Directors to provide insights and recommendations Continuously reviewing and improving the performance of the Ecommerce and Retail CE teams through data, development, coaching, mentoring and/or training Owning the strategic roadmap to lead the way we approach website development, 3rd party integrations and hosting to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: