IT Service Management Analyst
- Hiring Organisation
- Hireful
- Location
- Banbury, Oxfordshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £40,000
investigation, troubleshooting and customer communication What you need to bring 3+ years in a senior support, service desk or ITSM role. Working knowledge of ITIL Incident and Problem Management, applied pragmatically Hands-on administration of an enterprise ITSM platform (Zendesk, Jira Service Management, Freshservice, ServiceNow or similar) - workflows and reporting ...