2 of 2 ITSM Jobs in Banbury

commercially aware; you understand the link between delivery performance, customer retention, and business revenue. You’re comfortable in Jira Service Management or a comparable ITSM platform, and you use data to drive decisions rather than just report them. Critically, you build structure where it doesn’t yet exist and challenge ...

configurations, testing, deployments and technical improvements. Good knowledge of cyber security administration, access management, vulnerability remediation and technical controls. A solid understanding of IT service management, including incident, problem, change and service management. Experience leading and developing technical or systems teams, with a genuine interest in coaching others and building ...