to resolution and closure To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using ITServiceManagement tools Promote best practices and adhere to change control process Accurately plan and organise a working week Review scorecard weekly with Team Lead 1st Line IT Support Technician – skills More ❯
office. This covers IT support for VIPs in solving problems related to software, hardware and AV. Provisioning support. This includes: To work on tickets (Incidents and Service Requests) in ITSM tool providing an excellent hardware and software provisioning service to all BFS employees. To visit UK and other offices as required to assist with the resolution of IT issues that More ❯
office. This covers IT support for VIPs in solving problems related to software, hardware and AV. Provisioning support. This includes: To work on tickets (Incidents and Service Requests) in ITSM tool providing an excellent hardware and software provisioning service to all BFS employees. To visit UK and other offices as required to assist with the resolution of IT issues that More ❯
Oxford, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Corriculo Ltd
digital transformation initiatives. The Opportunity As a Cloud Infrastructure Engineer, you will be responsible for the management, optimisation, and support of global cloud infrastructure services within a structured ITServiceManagement framework. You'll work with a variety of technologies including Azure, VMware, Docker, and Kubernetes to ensure performance, security, and scalability across hybrid environments. Your role will include implementing More ❯
