Head of Support
Banbury, Oxfordshire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
NonStop Consulting Ltd
across all channels Requirements Proven experience leading and scaling global support teams in SaaS, telecoms or connectivity sectors Strong technical understanding of support operations and tooling (e.g. Zendesk, Intercom, Salesforce, Jira) Experience collaborating with product and engineering teams to align support with product development A track record of driving measurable improvements in customer satisfaction and operational efficiency Comfortable working in More ❯
Employment Type: Full-Time
Salary: Salary negotiable
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