1 of 1 Remote Support Engineer Jobs in Banbury

Helpdesk Support Engineer £25,000 – £35,000 + Benefits 3 days onsite/2 days remote Chapman Tate are proud to be working with a leading IT Services Provider who are looking to add a talented Helpdesk Support Engineer to their growing technical team. This is an exciting opportunity to join a fast-paced, collaborative environment … where you’ll support a wide range of clients and technologies. As a Helpdesk Support Engineer, you’ll be the first point of contact for customer issues across IT infrastructure and services. You’ll troubleshoot, resolve, and escalate incidents efficiently, ensuring excellent service delivery and client satisfaction. Key Responsibilities: Provide 1st and 2nd line technical support across a range of infrastructure technologies Manage and resolve support tickets in a timely manner Escalate complex issues to senior engineers when required Maintain accurate documentation of incidents and resolutions Collaborate closely with internal teams to deliver high-quality service to clients About You: Background in IT Infrastructure support within a fast-paced environment (MSP or IT More ❯