1 to 1 of 1 Technical Support Jobs in Banbury with Remote Work Options

SLA, aiming to avoid SLA failures. · Create and maintain knowledge articles and other documentation/procedures. · Coach and mentor other members of the team. · Support Service Desk Manager with routine tasks, covering; Desk Management, Business Reporting and Communication, substitute for SDM in IT Operations meetings About you: • Strong IT … Troubleshooting skills • Commitment to excellence - this is really important! • Strong system administration of critical IT systems • Support and administration of Apple devices • Support and administration using remote access software e.g., LogMeIn • Extensive experience in the following: o Microsoft based operating systems (emphasis on Windows 10/11 and more »