Service Desk Technician
- Hiring Organisation
- James Grace
- Location
- Barnsley, South Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £25000 - £26000/annum
effectively as part of a Service Desk team Prioritising incoming requests via the ticketing system, categorising and logging issues accordingly. Ensuring Service Level Agreements (SLA’s) are met, and tickets are completed within target Actively troubleshooting problems/issues to provide end user resolution Demonstrating excellent customer service skills when ...