Digital Service Owner
- Hiring Organisation
- NHS Blood and Transplant
- Location
- Barnsley, S75 3FG, London, NW9 5BG, Birmingham, B15 2SG, SW17 0RB, Manchester, M13 9LL, Liverpool, L24 8RB, Bristol, BS34 7QH, United Kingdom
- Salary
- £66582.00 to £77368.00
donor experience and strategic vision for a defined NHSBT service. Key responsibilities include: Defining and owning the service strategy, roadmap and development plans to improve donor experience and deliver DASP objectives. Leading cross-functional collaboration to ensure donor needs are translated into organisational priorities and delivery plans. … Driving service performance, continuous improvement and strategic development, ensuring alignment with NHSBT objectives. Managing Donor Journey Managers and influencing stakeholders across multiple directorates to deliver agreed outcomes. Building strong relationships across DASP and NHSBT, promoting collaboration, innovation and high standards. Being accountable for service performance, KPIs and evidence ...