Barrow-in-Furness, Cumbria, England, United Kingdom
Deerfoot Recruitment Solutions Ltd
you'll bring Previous experience in IT support or technical field service (hardware/software). Knowledge of desktop environments (Windows 7-10), application installs, and ticketing systems (e.g. ServiceNow). Understanding of networking and server fundamentals. Excellent organisation, troubleshooting, and customer service skills. A full, clean UK driving licence. Must be a sole UK national and able to obtain More ❯
applications as required. Troubleshoot Windows OS, hardware, and enterprise applications efficiently. Coordinate escalations and hardware replacements with third-party vendors. Document issues and resolutions in IT service management systems (ServiceNow, Remedy, etc.). Assist with general troubleshooting of user issues and hardware refresh projects. Install pre-packaged software manually via USB key when needed. Support migration efforts, including Windows … in-place upgrades. As a suitable Deployment Engineer, you will have: Proven experience in break/fix support and troubleshooting. Strong knowledge of Windows OS, M365, Teams, and ServiceNow (preferred). Ability to follow instructions and resolve technical issues efficiently. Experience coordinating with third-party vendors for hardware replacements. Excellent documentation skills for IT service management systems. Strong interpersonal skills More ❯
