1 of 1 Remote Senior Support Analyst Jobs in Basildon

Experience as a Senior/Lead Analyst or Team Lead within a law firm is essential for this role. Job Responsibilities This position reports to a Regional IT Director or IT Manager and provides support of desktop/laptop computer systems of a complex nature to ensure … and creative resolutions to user and local office technology-related issues. Serve as the local team lead for the office and provides back-up support to the Regional IT Director and/or IT Manager. Coordinates the desktop-support-related activities of team members and serves as the … software or network situations and works with software and hardware engineers when the issue needs to be escalated Skills Required 10 years+ in IT Support experience, 3 years+ within a law firm is Essential. Provide technical support for O365, AD, Azure, Intune, iManage, Bighand, Intapp, SCCM, Avaya, Apple More ❯