2 of 2 Remote Social Skills Jobs in Basildon

until Mid-November poss extension) Start Date: Immediate Our housing association client are currently seeking three Complaints Handlers to manage a significant backlog of complaints. This role requires excellent communication skills and the ability to handle difficult conversations effectively. Candidates with a background in local authority and housing sectors are preferred. This position involves initial training and requires presence … of complaints. Communicate effectively with various stakeholders to address and resolve issues. Conduct 30-minute interviews as part of the team's complaint handling process. Utilise IT and CRM skills to update and maintain complaint records accurately. Work at … a fast pace to meet deadlines and manage multiple cases simultaneously. Required Skills & Qualifications: Proven experience in complaint handling, preferably in the local authority or housing sector. Strong communication skills and the ability to engage in difficult conversations. Proficient in IT and CRM systems. Ability to work effectively both independently and as part of a team. Capable of More ❯

the development, deployment and training of systems required within the team. Responsible for ensuring the patient experience is continually improved, and clinical care is not compromised via the systems. COMMUNICATION To collaborate with the Head of Service and external contractors as and when appropriate, in reviewing and implementing new technologies to ensure that these new electronic technical services are fit … designing. To represent the team/department and presenting complex data in a clear and concise way according to your audience. Communicate highly detailed Technical information using highest level interpersonal skills to overcome barriers to understanding and acceptance. Overcoming barriers to communication due to working remotely from technical system suppliers. Working closely with colleagues to identify and implement the … Qualification in the use of SQL, or relevant proven exceptional experience A degree in IT or appropriate relevant experience Desirable AS level or equivalent in computing and information and communication technology Skills Essential Ability to deliver advanced solutions through Microsoft Excel Excellent understanding of translating business requirements into specialist functional specifications for IT systems Knowledge of The Trusts infrastructure More ❯