Service Perfomance Manager
- Hiring Organisation
- Leonardo
- Location
- Basildon, Essex, UK
maintain robust services. What You’ll Bring We’re looking for someone who brings a blend of technical capability, operational insight, and strong stakeholder engagement Broad understanding of IT Service Operations and the digital services ecosystem. Clear appreciation of how Digital Services support and influence core business functions. … Experience designing and implementing operational processes and guidance. Strong stakeholder engagement and influencing skills. Proven ability to manage a mixture of internal and external challenges to meet business outcomes. Expertise in Risk Management, Capacity Management, Continuous Improvement, CMDB governance, Service Availability, and Operational Governance. ITIL qualified or experienced ...