3 of 3 Remote/Hybrid Continuous Improvement Jobs in Basingstoke

smooth transition Modern offices in Lyon, conveniently located near Part-Dieu station What youll be doing Youll take ownership of chatbot performance and continuous improvement across French and UK markets: Design, test, and optimise chatbot prompts in French and English Build and manage a structured continuous improvement cycle Audit and enhance the knowledge base (Intercom Articles) Collaborate with business teams to keep content accurate and up to date Create and maintain performance dashboards (resolution, CSAT, escalations, cost) Deliver regular insights and reporting to the Head of Operational AI Identify anomalies and optimisation opportunities ...

product development, trading decisions and improvements to SME customer outcomes. Measuring the impact of initiatives by evaluating customer outcomes and commercial performance to inform continuous improvement. Communicating insights clearly through presentations, workshops and engagement with stakeholders across the business. What do I need? Proven experience delivering accurate, insightful reporting ...

features and services Define software standards and governance processes Assess technical feasibility of new initiatives Mentor developers and technical leads Contribute to continuous improvement of development practices Support integration of cloud services with live infrastructure systems What we are looking for Minimum 5 years’ experience ...