2 of 2 Remote Continuous Improvement Jobs in Basingstoke

role management, and solution optimisation across the Dynamics 365 environment. You will act as the central point of contact for CRM functionality, ensuring alignment with business processes and championing continuous improvement through well-informed design and feature decisions. Key Responsibilities: Product Ownership Serve as the primary owner of the Dynamics 365 CRM product roadmap, prioritising features and … strong organisational skills. Comfortable acting as a bridge between business and technical teams. Ability to anticipate downstream impact of CRM changes and guide others accordingly. Problem-solver with a continuous improvement mindset. Strong communicator, capable of managing both stakeholders and developers. Benefits Hybrid working model Exposure to enterprise-wide CRM transformation initiatives Opportunity to shape the Microsoft More ❯

availability. Managing Major Incidents with confidence and clarity - facilitating bridge calls, coordinating with technical teams, and ensuring timely communication. Hosting reviews and governance meetings with senior stakeholders to drive continuous improvement. Creating knowledge articles and capturing lessons learned to support a culture of shared learning. Working collaboratively across teams to ensure service continuity and operational integrity. This role includes … clearly and empathetically able to translate technical language into business impact. Thrives in high-pressure situations and can juggle multiple priorities with ease. Is passionate about service excellence and continuous improvement. Additional information We're always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you'll have More ❯