Remote Customer Experience Jobs in Basingstoke

3 of 3 Remote Customer Experience Jobs in Basingstoke

Enterprise Customer Architect - NonVolume

Basingstoke, England, United Kingdom
Hybrid/Remote Options
The Automobile Association
roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as an Enterprise Customer Architect means you'll play a crucial role in our success and be part of this exciting motoring journey.Our Chief Operating Office (COO) are the backbone of The AA … providing both stability and structure to support growth and innovation. We are the drivers of change.#LI-HybridThis is the jobAre you passionate about shaping exceptional customer experiences through technology? We’re looking for an Enterprise Customer Architect to lead the design and assurance of our customer-facing platforms and help transform the way we engage with millions … a strategic role at the heart of our transformation journey. You’ll partner with senior leaders across the business, to define and deliver the architecture for technologies that power customer interactions, across telephony, digital channels, CRM, web, mobile, and omni-channel platforms.Your focus will be on optimising customer journeys, blending both direct and indirect customer experience More ❯
Posted:

Enterprise Customer Architect

Basingstoke, Hampshire, United Kingdom
Hybrid/Remote Options
Automobile Association
roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as an Enterprise Customer Architect means you'll play a crucial role in our success and be part of this exciting motoring journey. Our Chief Operating Office (COO) are the backbone of The … AA, providing both stability and structure to support growth and innovation. We are the drivers of change. This is the job Are you passionate about shaping exceptional customer experiences through technology? We're looking for an Enterprise Customer Architect to lead the design and assurance of our customer-facing platforms and help transform the way we engage … a strategic role at the heart of our transformation journey. You'll partner with senior leaders across the business, to define and deliver the architecture for technologies that power customer interactions, across telephony, digital channels, CRM, web, mobile, and omni-channel platforms. Your focus will be on optimising customer journeys, blending both direct and indirect customer experience More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Solution Architect - NonVolume

Basingstoke, England, United Kingdom
Hybrid/Remote Options
The Automobile Association
operating at scale, like leading businesses in telecoms, utilities, automotive, and insurance. With a multi-product offering and a strong focus on innovation, we are committed to delivering exceptional customer experiences while driving technology-led change.As a Solution Architect within our IT Architecture function, you will play a pivotal role in bridging business challenges with technology solutions. You’ll … and contribute to reusable frameworks and reference architectures.Provide technical leadership throughout the solution lifecycle, from concept to delivery.Evaluate emerging technologies and recommend adoption strategies. What do I need?Proven experience in large-scale, multi-product organisations undergoing transformation, ideally in sectors like telecoms, utilities, automotive, or insurance.Broad technology expertise across on-premises and cloud platforms, including migrations, upgrades, and More ❯
Posted:
Customer Experience
Basingstoke
25th Percentile
£62,250
Median
£64,500
75th Percentile
£66,750