2 of 2 Remote/Hybrid Customer Experience Jobs in Basingstoke

Solutions Architect

Hiring Organisation
SNG (Sovereign Network Group)
Location
Basingstoke, Hampshire, United Kingdom
Employment Type
Full-Time
Salary
£67,500 - £82,000 per annum
occasional travel between our offices. The Role In this key role, you'll lead architectural strategy across business platforms, shaping holistic solutions that enhance customer experience and operational excellence. Collaborating across teams and technology partners, you'll ensure our architecture aligns with business goals and governance standards. Main … functional requirements and interact with other cross-functional teams Attending and contributing to technology governance forums and strategic planning discussions Essential Skills & Experience Strong experience in enterprise and solution architecture Knowledge of architecture frameworks (e.g. TOGAF) Expertise in SaaS platforms, application integration, and APIs Understanding of DevOps/ ...

1st Line Service Desk Engineer / IT Support Analyst

Hiring Organisation
Smartsearch Recruitment
Location
Basingstoke, Popley, Hampshire, United Kingdom
Employment Type
Permanent
Salary
£30000/annum Excellent benefits
Desk Analyst | Salary: £30k + excellent benefits | Basingstoke | Initially office-based, moving to hybrid working. A growing Managed Services Provider is looking for a customer-focused 1st Line IT Support Engineer/Service Desk Analyst to join its services team in Basingstoke. This opportunity would suit someone with experience … enjoys solving problems and supporting users in a fast-paced environment. You’ll provide front-line end-user computing support to a varied customer base across the public and private sectors, taking ownership of incidents and service requests while delivering a professional and reassuring customer experience. The role ...