2 of 2 Remote/Hybrid Customer Service Jobs in Basingstoke

Head of Customer Success

Hiring Organisation
MFK Recruitment Ltd
Location
Basingstoke, Hampshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£80,000
About the Role Our reputable Software client seeks a Head of Customer Success to join their team. MFK Recruitment has successfully recruited 16 individuals for this innovative software company over the past five years. The Head of Customer Success will work remotely, with quarterly meetups in the South … England. Overview: Reporting directly to the CEO, the Head of Customer Success will play a pivotal leadership role responsible for shaping, developing and enhancing the full customer experience. The successful Head of Customer Success will lead the Customer Success team to ensure customers receive an exceptional ...

Service Desk Technician

Hiring Organisation
Grandir UK
Location
Basingstoke, England, United Kingdom
Grandir UK, we are seeking a Service Desk Technician to join our growing internal IT team. This role is ideal for someone passionate about delivering excellent technical support and eager to grow within a supportive and dynamic environment. Reporting to the Service Desk Team Leader, you will … responsible for providing first and second-line support to our nursery sites and central teams, ensuring swift resolution of incidents and service requests while maintaining high levels of customer satisfaction. Core Working Hours: Monday to Friday - 8:30am – 5:30pm Role Type: Hybrid, with the opportunity to work ...