10 of 10 ITIL Jobs in Basingstoke

environments. Strong knowledge of Windows Server, Active Directory, DNS, Group Policy, and virtualization technologies. Experience with Microsoft SQL Server administration and support. Familiarity with ITIL-based incident and change management processes. Excellent troubleshooting, communication, and documentation skills. Experience with PKI, Hyper-V, networking, or data center operations is advantageous. Relevant ...

access administration, endpoint protection, and software deployment. A bility to guide and mentor First Line colleagues to develop their skills. An understanding of ITIL service management principles. Benefits: 2 5 D ays H oliday Birthday Day Off Buy H oliday S cheme Career Development and Progression Opportunities Employee Assistance Programme ...

experience operating at Service Delivery Director/Head of Service level Strong background within MOD/defence or highly secure environments Deep understanding of ITIL-based service management frameworks Demonstrable commercial ownership (P&L, cost control, revenue growth) Experience managing complex, multi-supplier service environments Strategic mindset with the ability ...

secure networks, infrastructure delivery, or classified environments Experience providing independent assurance or programme-level consultancy Familiarity with delivery methodologies such as PRINCE2, Agile, or ITIL Why Apply? Long-term programme on a critical national infrastructure initiative High-impact role with significant stakeholder exposure Opportunity to shape assurance and testing strategy ...

Experience with Juniper network devices (Junos) Hands-on experience with Juniper firewalls (SRX) Strong understanding of networking principles (routing, switching, firewalls) Working knowledge of ITIL practices (incident, problem, change) Exposure to encryption technologies ...

Experience with Juniper network devices (Junos) Hands-on experience with Juniper firewalls (SRX) Strong understanding of networking principles (routing, switching, firewalls) Working knowledge of ITIL practices (incident, problem, change) Exposure to encryption technologies ...

objectives and quest for continual improvement in delivering a 'best in class' IT service to its customers. The postholder will conform to a strong ITIL best practice framework, and work to ensure Service Level Agreements and Operational Level Agreements are consistently met and preferably surpassed to deliver high-quality solutions … sign on solutions. Experience of using a Helpdesk/Service Desk and Remote Control Support Tools is part of the role and knowledge of ITIL processes would be advantageous. We also manage other bespoke hospital applications for which Training will be given and good communication skills is needed ...

related to service assets and configurations. Monitor performance metrics, analyse trends, and prepare detailed reports for stakeholders. Manage incident, problem, and change processes following ITIL best practices. Collaborate with internal teams and vendors to resolve issues and implement enhancements. Drive service improvement initiatives based on data and customer feedback. Support … audit activities to uphold security standards. What you'll bring: Strong background in IT service delivery, operations, or client-facing roles. Deep knowledge of ITIL v3 or v4 frameworks (certification preferred). Experience with ITSM tools such as ServiceNow, Jira Service Management, or CASD. Excellent stakeholder management, communication, and conflict ...

technical standards, schematics, wiring diagrams, and system documentation. Strong communication and customer-facing capability. Proficient with Microsoft Office (Word, Excel, Visio). Familiar with ITIL-based incident and change management tools. Energetic, goal-oriented, highly professional, and comfortable in fast-paced environments. Able to challenge ideas calmly, consider alternatives, anticipate … Expectations Office-based role with occasional data-centre exposure (ear protection provided). Participate in an on-call support rotation (allowance included). Follow ITIL best practices and comply with all quality, safety, and security standards. Use and maintain tools for remote support, asset management, and service management. International travel ...

organisation, managing internal Desktop and Application Support teams and overseeing third‐party IT suppliers. You will ensure services meet agreed SLAs, develop and maintain ITIL‐aligned processes, track performance through KPIs, and drive continuous service improvement. The Role: Managing major incidents, problem management and root cause analysis Developing ITSM processes … based around the ITIL Framework Effective management of the IT service desk and core systems teams - circa 5 staff members Maintaining Service Improvement Plans Developing and maintaining strong relationships with IT Suppliers Producing clear service performance metrics for the business. The Person: - Proven experience as an IT Service Delivery Manager ...