1 to 25 of 35 ITIL Jobs in Hampshire

with frameworks including MITRE ATT&CK, NIST, and CIS. Strong communication, analytical, and presentation skills. Solid understanding of network traffic flows, vulnerability management, and penetration testing principles. Knowledge of ITIL processes (Incident, Problem, Change Management). Ability to work independently and thrive in a 24/7 on-call environment. Education & Experience 3-5 years' experience in the IT security More ❯

with frameworks including MITRE ATT&CK, NIST, and CIS. Strong communication, analytical, and presentation skills. Solid understanding of network traffic flows, vulnerability management, and penetration testing principles. Knowledge of ITIL processes (Incident, Problem, Change Management). Ability to work independently and thrive in a 24/7 on-call environment. Education & Experience 3-5 years' experience in the IT security More ❯

in IT/Computer Science or equivalent experience. 2+ years with DEX tools or endpoint management/automation (Nexthink, ZDX) 3+ years supporting enterprise IT environments. Strong knowledge of ITIL, ITSM (e.g., ServiceNow), DEX/Network monitoring tools (e.g., Nexthink, ZDX), Microsoft 365/Azure, UEM tools, and scripting (PowerShell, Bash, Python). Data analysis and reporting expertise; ability to More ❯

in IT/Computer Science or equivalent experience. 2+ years with DEX tools or endpoint management/automation (Nexthink, ZDX) 3+ years supporting enterprise IT environments. Strong knowledge of ITIL, ITSM (e.g., ServiceNow), DEX/Network monitoring tools (e.g., Nexthink, ZDX), Microsoft 365/Azure, UEM tools, and scripting (PowerShell, Bash, Python). Data analysis and reporting expertise; ability to More ❯

with CRM systems, data integrations, and Agile methodologies ICT Senior Analyst Qualifications: Desirable: Degree in a relevant ICT field or equivalent qualification Relevant certifications in ICT, project management, or ITIL If this opportunity sounds right for you, please apply and a member of the Pin Point Recruitment team will be in touch. More ❯

Good understanding and ability to perform root cause analysis across a range of protocols and topologies (TCP/IP, HTTP& HTTPS, SMTP, FTP, DNS, DHCP, X500) . Knowledge of ITIL (ITIL Foundation certificate or experience working in ITIL environments). Previous experience of project delivery & implementation of detailed designs. Knowledge of MoD, CESG and other mandated government IT legislation. Certified More ❯

someone with excellent organisation, communication and leadership skills who has: Experience of managing sizeable application support contracts Experience working with teams across the SDLC - Development, Test, etc. Worked within ITIL based framework, with experience of: Environments Management Change Management Release Management Experience of managing and monitoring services against agreed SLAs/KPIs Experience in reporting and analysing data to see More ❯

or similar IT support management position. Experience managing a small team, including absence management, performance reviews, and driving target achievement. Strong understanding of IT service management principles, ideally with ITIL knowledge or certification. Proficiency in SQL for data extraction and analysis. Hands-on technical experience with Windows OS builds (including Windows 11), networking hardware, and Microsoft infrastructure services (AD, DHCP More ❯

and Firewalls Qualifications such as the AZ104 or AZ900 a bonus but not necessary as would an educational qualification in IT (e.g. Degree in Computer Science) and/or ITIL Foundation. More ❯

and Firewalls Qualifications such as the AZ104 or AZ900 a bonus but not necessary as would an educational qualification in IT (e.g. Degree in Computer Science) and/or ITIL Foundation. More ❯

and Firewalls Qualifications such as the AZ104 or AZ900 a bonus but not necessary as would an educational qualification in IT (e.g. Degree in Computer Science) and/or ITIL Foundation. More ❯

and continuous improvement. You'll hold a relevant degree or equivalent experience, alongside recognised project or programme management credentials (such as PRINCE2, PMP or Agile), with additional certifications like ITIL, Six Sigma or ERP product training seen as a bonus. About the company In the role of Operations Director, you'll have the opportunity to work hands-on with cutting More ❯

Microsoft Desktops & Windows Server Active Directory & Office 365 Basic networking (DNS, DHCP, routers, switches) Strong communication and client-facing skills Driving licence and own vehicle required Certifications (CompTIA, Microsoft, ITIL) a bonus More ❯

solutions such as SharePoint, Jira and Confluence, telephony systems and their network implications. To be proactive and pragmatic and extremely detail orientated. preferred SKILLS BUT NOT ESSENTIAL Understanding of ITIL processes and the provision of IT support services Microsoft Virtual Desktop Understanding of SQL Databases YOU SHOULD APPLY IF: You care deeply about applying technology and processes to deliver smarter More ❯

site Required Skills and Attributes Experienced with Microsoft 365 toolsets to support end users Knowledge of MS Defender for threat detection monitoring A good understanding of IT support principles (ITIL desirable) A good understanding of security practices ad standards (ideally Secure by Design, Cyber Essentials, ISO27001). Familiarity with Microsoft 365 CoPilot and its use in productivity and support workflows More ❯

Python, and data governance tools (e.g., Purview, Unity Catalog). Experience implementing AI/ML solutions in Databricks or similar platforms. Knowledge of data observability, monitoring, and incident management (ITIL best practices). Excellent communication and stakeholder management skills. Experience in a regulated financial environment is desirable. Relevant certifications such as Azure Data Engineer Associate are essential. Job Offer Lead More ❯

identified, managed and mitigation plans are in place. Transition project deliverable into live service. Skills & Experience To succeed in this role, you'll need to hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification and have an understanding or experience in some of the technologies being deployed, i.e. Desktop Refresh projects, Server Replacements, Network Infrastructure or Cloud Infrastructure deployments. Excellent More ❯

of priority 1 and 2 tickets, following defined processes and ensuring priority tickets are managed through to resolution. Skills & Experience: Proactive and innovative approach. Experience and knowledge of utilising ITIL v3/v4 best practice. Effective time management skills. Strong communication skills with all stakeholders. Willingness to learn and succeed. High motivation with a strong focus on customer service and More ❯

Demonstrates strong self-motivation and takes initiative, thriving both when working independently and as part of a collaborative team Proficient with Microsoft suite products (Word, Outlook, Excel, PowerBI etc.) ITIL v4 Foundation certification (desirable) The Rewards We want you to love what you do. That is why our benefits package rewards a job well done. Salary - £37,650.00 - £43,925.00 More ❯

Demonstrates strong self-motivation and takes initiative, thriving both when working independently and as part of a collaborative team Proficient with Microsoft suite products (Word, Outlook, Excel, PowerBI etc.) ITIL v4 Foundation certification (desirable) The Rewards We want you to love what you do. That is why our benefits package rewards a job well done. Salary - £37,650.00 - £43,925.00 More ❯

and strong troubleshooting skills across infrastructure and cloud services. Key requirements: Proven experience in L2 technical support Comfortable working with AWS-hosted infrastructure Strong understanding of service support workflows (ITIL frameworks beneficial) Comfortable supporting CI/CD pipelines and cloud-native tools Experience with ticketing tools (e.g. ServiceNow, Jira) Excellent stakeholder communication and escalation management SC and NPPV clearance is More ❯

Asset Management. Familiarity with ITAM tools (e.g., ServiceNow, Snow, Flexera). Strong communication, analytical, and stakeholder management skills. Ability to work independently under general guidance. Desirable Certifications: CSAM, CHAMP, ITIL v4, FinOps. Experience with SAM/HAM and vendor management. Knowledge of ISO 19770 and multi-vendor IT environments. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as More ❯

client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance metrics and drive service improvement initiatives. Maintain documentation and compliance with ITIL best practices. Manage vendor relationships and third-party service providers. Support business continuity and disaster recovery planning. Required Skills & Experience: Proven experience in IT service delivery or operations management. Strong More ❯

client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance metrics and drive service improvement initiatives. Maintain documentation and compliance with ITIL best practices. Manage vendor relationships and third-party service providers. Support business continuity and disaster recovery planning. Required Skills & Experience: Proven experience in IT service delivery or operations management. Strong More ❯

client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance metrics and drive service improvement initiatives. Maintain documentation and compliance with ITIL best practices. Manage vendor relationships and third-party service providers. Support business continuity and disaster recovery planning. Required Skills & Experience: Proven experience in IT service delivery or operations management. Strong More ❯