1 to 25 of 51 ITIL Jobs in Hampshire

Familiarity with logistics applications such as WMS, TMS, or ERP systems. Strong knowledge of databases (SQL), operating systems and application monitoring tools. Knowledge of ITIL practices for incident, problem, and change management. Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal skills, with the ability to work effectively across More ❯

querying or report creation (Power BI). Knowledge of Elastic Search and Kibana. Experience of configuring Application Monitoring and Dashboards. Experience working in an ITIL environment. What's in it for you? Join an ever-growing, market-disrupting, global company where the teams - comprised of the best of the best More ❯

communication skills. Ability to quickly learn new technologies. Experience with SAP HANA development. Knowledge of Release Management and CI/CD processes. Understanding of ITIL principles and experience with ServiceNow. Experience working with offshore colleagues and third-party teams. Connect to your business - Enabling Functions Our teams support the wider More ❯

provide a quality service. Excellent written and verbal communication skills. A team player who can contribute to a collaborative working environment An understanding of ITIL and Cyber Essentials frameworks. Endpoint support for Microsoft Windows and Apple Mac devices, with a focus on troubleshooting and ensuring user productivity. Proficiency in the More ❯

Nokia, or Ciena kit would be advantageous Hands-on experience of building and maintaining Dell/HP servers would be advantageous Experience working with ITIL methodology and meeting SLAs Juniper or Cisco Specialist/Professional level certifications would be advantageous Organisation Structure The Network and Security Engineer reports to the More ❯

preferably in a senior role. Proven leadership, change management, and results delivery experience. Strong communication and stakeholder relationship-building skills. Experience working within an ITIL-driven environment. Continuous improvement mindset and proactive problem-solving approach. Required Behaviours & Traits: Strategic thinker with a focus on actionable outcomes. Strong leadership, with the More ❯

preferably in a senior role. Proven leadership, change management, and results delivery experience. Strong communication and stakeholder relationship-building skills. Experience working within an ITIL-driven environment. Continuous improvement mindset and proactive problem-solving approach. Required Behaviours & Traits: Strategic thinker with a focus on actionable outcomes. Strong leadership, with the More ❯

incidents and optimising performance. Excellent communication and interpersonal abilities. Solid understanding of business application ecosystems, ideally within a retail or automotive context. Familiarity with ITIL service management and incident handling. Working knowledge of SQL for querying and issue resolution. Experience supporting ERP, HR, or CRM systems (desirable). Knowledge of More ❯

incidents and optimising performance. Excellent communication and interpersonal abilities. Solid understanding of business application ecosystems, ideally within a retail or automotive context. Familiarity with ITIL service management and incident handling. Working knowledge of SQL for querying and issue resolution. Experience supporting ERP, HR, or CRM systems (desirable). Knowledge of More ❯

Microsoft 365 Messaging Microsoft 365 Certified: Modern Desktop Administrator Associate MD-101: Managing Modern Desktops Az-900 Azure Fundamentals Az-104 Azure Associate ITIL Foundation User Support Competitive salary with details available on application with a comprehensive benefits package including 25 days plus bank holidays, perks at work, employee assistance More ❯

Location: Southampton Working Hours: Monday – Friday (Shift Pattern + additional on call shifts) How will you contribute: Provide high level service desk support using ITIL foundations. Ensure timely resolution of calls within agreed SLAs. Record detailed information for call closures to aid future cases. Install software on desktops, laptops, VMTs More ❯

Familiarity with logistics applications such as WMS, TMS, or ERP systems. • Strong knowledge of databases (SQL), operating systems and application monitoring tools. • Knowledge of ITIL practices for incident, problem, and change management. • Excellent troubleshooting and problem-solving ski... More ❯

Practical experience in TCP/IP network support MS Business Applications experience including Excel, Visio, Word Excellent customer service skills Proven experience working to ITIL best practices Additional Information We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at More ❯

of programme and project delivery. Experience in designing and delivering communication and engagement strategies. Familiarity with IT in a Higher Education environment. Experience with ITIL methodologies and service management platforms (e.g., ServiceNow). Proficiency in Microsoft Office applications (Visio, Excel, Word, MS Project). Empathetic, considerate, and supportive approach to More ❯

Experience working with stakeholders at various levels Vendor and resource management skills Strong time management, multi-tasking, and prioritization skills Familiarity with DevOps and ITIL practices What would be your key responsibilities? Manage business demands, including projects, incidents, and requests Handle escalations from the business Contribute to transformational programs from More ❯

Project based work, liaising with external customers and vendors Windows Server 2008 - 2022 Active Directory, Exchange Networking O365 and Azure VoIP experience is desirable ITIL Framework knowledge Your communications skills, both written and verbal, must also be exemplary. You will be working in a fast-paced environment so your organisational More ❯

or external vendors when necessary to resolve complex issues. To be successful in this role you must have the following skills An understanding of ITIL and Cyber Essentials frameworks. Endpoint support for Microsoft Windows and Apple Mac devices, with a focus on troubleshooting and ensuring user productivity. Proficiency in the More ❯

issues, escalations, and performance. Continuous Improvement: Develop and implement service improvement plans to address concerns and elevate service quality. Process Optimization: Oversee and enhance ITIL-based service management processes, including incident, problem, change, and configuration management. Relationship Building: Build and maintain robust relationships with clients, vendors, and other stakeholders. Risk More ❯

to work in a fast-paced environment Excellent verbal and written communication skills to support technical and non-technical users Desirable Skills: Exposure to ITIL best practices Knowledge of remote desktop support and basic network troubleshooting Previous experience working in a 24x7x365 shift-based IT support role To be considered More ❯

to work in a fast-paced environment Excellent verbal and written communication skills to support technical and non-technical users Desirable Skills: Exposure to ITIL best practices Knowledge of remote desktop support and basic network troubleshooting Previous experience working in a 24x7x365 shift-based IT support role To be considered More ❯

. Experience with third-party and outsourcing risk, AI and digital transformation risks. Experience of developing and operating Technology Risk Management Frameworks such as ITIL, COBIT, NIST, ISO. Demonstrable extensive relevant experience of technology risk management in either a 1LoD or 2 LoD capacity (2LoD preferrable). Experience in scenario More ❯

Grafana, and Elasticsearch). Good understanding of NOC and DevOps practices. Experience and in-depth knowledge of databases and data handling. Solid understanding of ITIL processes and building IT operations teams. Excellent communication skills and executive presence. Good IT skills in troubleshooting and ownership from beginning to end. Flexible with More ❯

Desired technology certifications include (any one or more) - Azure (AZ900 - Azure Fundamentals), AWS (AWS Cloud Practitioner), VMWare (VTSP or VTSP for AWS/Azure), ITIL (Version 3 or later). Required Experience: Advanced demonstrated track record of managed services solutions to large enterprise accounts. Advanced demonstrated experience structuring large, multi More ❯

platforms. Ideally you will be have obtained some of the following certifications ServiceNow Certified Administrator Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage You More ❯

use. - Collaborate with cross-functional teams to deploy new features and resolve challenges. What We're Looking For - Strong SQL knowledge and familiarity with ITIL practices. - A problem-solver with excellent communication and collaboration skills. - Experience with logistics systems like WMS, TMS, or ERP. - Basic scripting skills (Python/PowerShell More ❯