1 to 25 of 81 ITIL Jobs in Hampshire

environments.Scripting & Automation: Proficiency in PowerShell or other automation tools to streamline workflows, system monitoring, and reporting for improved operational efficiency.ITIL & Service Management: Familiarity with ITIL processes, including managing incidents, working with third-party support teams, raising and managing change requests, and driving continuous service improvement.Office 365, Azure, Windows Server environments.M365 ...

testing across integrated systems. ISTQB Advanced Level certification or equivalent experience Familiarity with cloud-based software delivery and containerisation (e.g. AWS, Kubernetes) Awareness of ITIL practices or value streams relevant to service management Experience working with government departments or in secure project environments Experience contributing to multi-party testing sessions ...

cloud Windows Desktop configuration and support Windows Server support Microsoft 365/Office 365 Microsoft Exchange Active Directory administration VMware Citrix Networking fundamentals ITIL framework knowledge Essential Skills & Behaviours Strong communication and interpersonal skills Organised and able to prioritise workload effectively Customer-focused mindset Team-oriented with a supportive approach ...

commitment to continuous learning, personal development, and improving ways of working. Experience with Service Incident Management, telecommunications technologies, Fixed Line Remedy systems, or ITIL 4 certification would be advantageous. This position requires the ability & willingness to undergo and obtain a Secure Vetting (SC) clearance. Worried that you don't meet ...

leading teams and driving operational improvements. Excellent stakeholder management and communication skills. Experience managing escalations, risks and operational incidents. Knowledge of IT Service Management (ITIL/ITSM) principles and best practices. Experience working within enterprise IT infrastructure, cloud, application support or managed service environments. Highly Desirable Experience supporting Defence, Aerospace ...

similar. Experience with SaaS, cloud-based platforms, AI-enabled products, or enterprise technology solutions. Understanding of data analytics and experimentation techniques. Familiarity with ITIL, DevOps, and Service Management practices. Ability to hold a minimum of UK Security Clearance (SC) What’s In It For You? A high-performance company culture ...

Service Delivery Management, ideally within a technology, managed services, networking or cyber security environment. You should have experience with: Customer-facing service delivery. ITIL/IT Service Management principles. Managing SLAs, KPIs and service performance. Service reviews, reporting and stakeholder management. Incident, problem and change management. Customer onboarding and service ...

Apps Script BigQuery Looker Studio Microsoft Power Platform Power BI ServiceNow CMDB Remedy CMDB Python JavaScript ETL and Data Integration tools ITSM & CMDB Knowledge ITIL Foundation or equivalent understanding. Configuration Management processes. Asset Management. Service Mapping. Discovery tools. Data Governance. ServiceNow CMDB experience highly desirable. If you receive suspicious outreach ...

moving forward. Experience supporting and coaching colleagues through regular collaboration and day‐to‐day leadership. An understanding of IT service management, change management or ITIL principles would be beneficial, but not essential. A shared passion for collaboration, continuous improvement and delivering great outcomes for both colleagues and clients. ________________________________________ What ...

integrations, data management and connectivity. Experience leading technical work streams or projects. The ability to communicate effectively with stakeholders at all levels. Knowledge of ITIL, service management principles and Agile methodologies. Excellent problem-solving skills and attention to detail. A genuine interest in continuous learning and improving technology and services. ...

integrations, data management and connectivity. Experience leading technical work streams or projects. The ability to communicate effectively with stakeholders at all levels. Knowledge of ITIL, service management principles and Agile methodologies. Excellent problem-solving skills and attention to detail. A genuine interest in continuous learning and improving technology and services. ...

Fundamentals/Administrator (MS-900/MS-102)Endpoint administrator associate (MD-102)Identity and Access Administrator (SC-300)Azure Administrator (AZ-104)ITIL V4 FoundationKnowledge, Skills & ExperienceTechnicalMicrosoft OS installation/deployment/SupportLinux OS Installation/SupportStrong Experience of Intune endpoint managementStrong experience in administration across the M365 stackUnderstanding ...

Reviews with customers and internal stakeholdersWork closely with the internal Nomios Technical Assistance Centre (nTAC) to ensure positive outcomes for customersOversee and execute core ITIL processes for customers (Major Incident Management, Change Management, and Problem Management)Define, maintain, and improve Service ReportingIdentify areas for improvement across the Service Delivery landscape ...

documentation skills. Experience working with delivery or technical teams. Experience within public sector, defence, or regulated environments. Familiarity with Agile delivery methods. Awareness of ITIL or service management concepts. Exposure to cloud or technical delivery environments (AWS/Azure) – awareness only, not hands-on. Just as important are curiosity, strong ...

user management, mobile device management (Intune) Previous experience VPN and MFA troubleshooting Prior experience showing Essential qualifications for the Senior Support Services Agent: ITIL Foundation Certification or working knowledge Interested? Apply today via the link provided. ...

other incident and change management system.Excellent verbal/written communication, organizational skills, ability to prioritize a constantly changing workload.Preferred: Cisco CCNA, Juniper JNCIA, AWS, ITIL certification.Desirable: Any experience of network automation, especially Python/Ansible based.Desirable: Previous experience in Network Operations.Visa is an EEO EmployerQualified applicants will receive consideration ...

skills, including senior-level engagement. Experience managing budgets, contracts and commercial performance. Project/change management experience, including governance, reporting and escalations. Knowledge of ITIL v3 or v4. Experience contributing to Defence bids, tenders and proposals. Ideally, awareness of DEF STAN 00-600, Through-Life Support and/or Knowledge ...

support documentation, user guidance, and operational records to support day-to-day service delivery.What you will bringExperience in Application Support.ITIL Foundation or awareness of ITIL-based support environments.Experience supporting applications through a DevOps or scripted support model.Good problem-solving skills with the ability to investigate issues and follow them through ...

team.DesirableExperience with enterprise storage platforms, including SAN or NAS technologies.Awareness of IT security controls, vulnerability management, infrastructure patching, and compliance requirements.Experience working within an ITIL-aligned support or service management environment.Relevant technical certifications in VMware, Microsoft, Azure, networking, backup, or infrastructure technologies.Experience supporting infrastructure change, migration, modernisation, cloud adoption ...

technical documentation and explain technical concepts to non-technical stakeholders Experience working in an operational environment with service improvement, incident/problem management and ITIL-style processes Desirable experience Azure Virtual Desktop PKI/certificate services Exchange on-premise to Exchange Online/hybrid Exchange Azure landing zones Azure Policy ...

enterprise storage platforms, including SAN or NAS technologies. Awareness of IT security controls, vulnerability management, infrastructure patching, and compliance requirements. Experience working within an ITIL-aligned support or service management environment. Relevant technical certifications in VMware, Microsoft, Azure, networking, backup, or infrastructure technologies. Experience supporting infrastructure change, migration, modernisation, cloud ...

similar sized, complex organisation. You'll also need: Experience leading Service Desk, Infrastructure and Cyber Security operations Strong understanding of IT Service Management and ITIL principles Experience managing cloud-based infrastructure and Microsoft technology environments Demonstrable experience of operational service ownership, service transition and continual improvement Experience leading operational response ...

similar sized, complex organisation. You’ll also need:Experience leading Service Desk, Infrastructure and Cyber Security operationsStrong understanding of IT Service Management and ITIL principlesExperience managing cloud-based infrastructure and Microsoft technology environmentsDemonstrable experience of operational service ownership, service transition and continual improvementExperience leading operational response to major incidents ...

Production of capacity reports, dashboards and risk assessments Experience working across multiple technical and service-management teams Strong stakeholder engagement and risk-management skills ITIL-aligned service-management experience Experience with tools such as ServiceNow, Splunk, Dynatrace, SolarWinds, Datadog, AppDynamics, Grafana, Power BI or Azure Monitor would be advantageous. Previous ...

consistent communication lines. Track Network availability, utilisation, and performance with optimisation and continuous improvement focus. Drive Network delivery governance, including risk management, full ITIL suite processes, reporting and compliance auditing. Support skill management, financials, and procurement and vendor liaison with support renewals. Provide regular reporting and insights on Network performance ...